Principal D365 CE Consultant

ITSS Recruitment; Remote; GBP 85,000 - 100,000; Full time

Job summary

A leading Microsoft partner consultancy is seeking a Principal Dynamics CRM / 365 CE Consultant to lead and shape digital transformation outcomes. This fully remote position requires over 10 years of customer-facing delivery experience, expertise in Dynamics 365 CE, and strong stakeholder management skills. The ideal candidate will act as a trusted advisor, ensuring governance and successful delivery of Microsoft Business Applications. Join a well-established consultancy with a move towards employee ownership, offering competitive salary and benefits.

Qualifications

• 10+ years of experience in customer-facing delivery roles within a Microsoft Partner organisation.
• Deep functional knowledge of Dynamics 365 CE and Power Platform.
• Experience facilitating C-suite level engagements.

Responsibilities

• Lead strategic discovery and functional architecture for Business Applications.
• Oversee multiple delivery streams ensuring quality standards.
• Build strong relationships with senior customers to drive value realization.

Skills

Customer-facing delivery experience

Dynamics 365 CE knowledge

Technical governance

Stakeholder management

Solution envisioning

Job description

We are looking for a highly motivated Principal Dynamics CRM / 365 CE Consultant to join a Dynamics focused Microsoft partner. Salary - 85,000 - 100,000 - Fully Remote - UK Based. This consultancy are well established in the D365 CE and Power Platform market and are moving to employee owned in the near future which will bring added benefits to their employees! Principal Consultant who can lead with vision, credibility, and strategic insight to shape transformative outcomes for our customers. In this senior role, you will act as a trusted advisor to leadership teams, guiding organisations through complex digital change and ensuring the successful delivery of high‑impact Microsoft Business Applications programmes.

About the Role

The Principal Consultant is a strategic leader responsible for shaping and driving successful digital transformation outcomes for customers. This is a new role that provides senior‑level functional and delivery leadership, ensuring high‑quality solution design, governance, and stakeholder engagement across major Microsoft Business Applications programmes. You will act as a trusted advisor, influencing business strategy while leading multiple project teams towards value‑driven delivery.

Main Duties and Responsibilities

• Lead strategic discovery, solution envisioning, and functional architecture for large‑scale or complex Business Applications engagements
• Oversee multiple delivery streams, ensuring alignment with customer objectives and quality standards across the lifecycle
• Build strong relationships with senior customer stakeholders to drive adoption, value realisation, and long‑term partnership success
• Provide technical and functional governance to delivery teams, ensuring consistency, compliance, and best‑practice solution design
• Act as an escalation point for risks, design decisions, and stakeholder concerns, ensuring proactive resolution
• Lead continuous improvement of delivery methodologies, consulting standards, and knowledge sharing across the practice
• Support presales activities including solution shaping, estimates, resource strategy, and customer presentations
• Manage, mentor, coach, and develop Consultants and Architects, ensuring a high‑performing delivery team and skills pipeline

Knowledge and Experience

• 10+ years of experience in customer‑facing delivery roles within a Microsoft Partner organisation
• Deep functional knowledge of Dynamics 365 CE and Power Platform capabilities, including Azure, and how they drive business outcomes
• Extensive experience facilitating C‑suite level engagements and steering‑level governance
• Proven ability to influence commercial outcomes and identify growth opportunities within customer accounts
• Clear track record in translating business strategy into scalable, sustainable, and value‑driven technology solutions

This role will be fully remote based with some travel to customer site. Sponsorship will not be available for this role and you will need to be UK based with a permanent right to work in the UK. We are interviewing currently so apply now for immediate consideration for the Principal D365 CE Consultant position or contact Stuart Barnes at ITSS Recruitment for further information.