Preoperative Care Navigator & Patient Advocate

Lancashire Teaching Hospitals; Chorley; On-site; GBP 25,000 - 35,000; Full time

Job summary

A healthcare organization in the UK is seeking an experienced individual to act as the main point of contact for the preoperative assessment team. The role involves supporting patients through the assessment process, coordinating with clinical staff, and ensuring efficient communication. Ideal candidates will have strong interpersonal and organizational skills, experience in a busy NHS environment, and a good understanding of patient pathways. This is a vital role that directly impacts patient care and satisfaction.

Benefits

Development opportunities

Supportive working environment

Access to varied skills training

Qualifications

• Experience working/dealing with others in a busy NHS environment.
• Understanding of patient pathway from referral to discharge.
• Operational experience of managing clinic throughput.

Responsibilities

• Act as main point of contact for the preoperative assessment team.
• Support patients to complete health forms and assessments.
• Liaison with clinical teams regarding patient health status.

Skills

Interpersonal skills

Organizational skills

Communication skills

Ability to work under pressure

Education

English and Maths GCSE or equivalent (Grade C or above)

Good general educational standard

Job description

A healthcare organization in the UK is seeking an experienced individual to act as the main point of contact for the preoperative assessment team. The role involves supporting patients through the assessment process, coordinating with clinical staff, and ensuring efficient communication. Ideal candidates will have strong interpersonal and organizational skills, experience in a busy NHS environment, and a good understanding of patient pathways. This is a vital role that directly impacts patient care and satisfaction.