Premium Front Desk & Patient Concierge

Knightsbridge Recruitment; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prestigious medical clinic in Greater London is seeking a Front of House/Receptionist to deliver exceptional patient service. You will ensure every patient feels welcomed and confident, managing bookings and payments within a busy, high-end environment. The ideal candidate is polished and professional, with strong communication skills and a positive attitude. Experience in a similar role within a clinical or professional setting would be advantageous. If you excel at making people feel at ease, this is the opportunity for you.

Qualifications

• Previous experience in a front-of-house or receptionist role is advantageous.
• Impeccable personal presentation.
• Ability to remain calm under pressure.

Responsibilities

• Greet patients warmly and professionally.
• Manage incoming calls and take messages.
• Handle patient bookings effectively.
• Support HR administration tasks.
• Process payments accurately.
• Maintain a professional reception area.

Skills

Customer service

Communication

Organisational skills

Discretion

Teamwork

Job description

A prestigious medical clinic in Greater London is seeking a Front of House/Receptionist to deliver exceptional patient service. You will ensure every patient feels welcomed and confident, managing bookings and payments within a busy, high-end environment. The ideal candidate is polished and professional, with strong communication skills and a positive attitude. Experience in a similar role within a clinical or professional setting would be advantageous. If you excel at making people feel at ease, this is the opportunity for you.