Pre-Sales Technical Solutions Consultant

Duck Creek Technologies LLC; Newcastle upon Tyne; On-site; GBP 70,000 - 90,000; Full time

Job summary

A technology solutions provider is seeking a Senior Solution Consulting Manager in the UK to support sales initiatives in the property and casualty insurance sector. The role requires expertise in delivering pre-sales support, custom demos, and managing client relationships. Candidates should have over 10 years in solution consulting, ideally within Insurance Technology. The position offers opportunities to leverage industry knowledge to assist in strategic account management and proposal responses.

Qualifications

• 10+ years’ experience in software solution consulting or related fields.
• 5 years of experience in Insurance Technology with knowledge of P&C industry.
• Experience within the UK insurance market, understanding of practices and regulations.

Responsibilities

• Provide pre-sales support and develop account strategies.
• Create custom demos to demonstrate application feasibility.
• Assist in RFP processes and detailed business case creation.

Skills

Software solution consulting

Presentation skills

Knowledge of P&C insurance

Organizational skills

Multi-tasking

Education

Degree preferred or equivalent experience

Job description

The Senior Solution Consulting Manager position is a critical member of the go-to-market team. Our Solution Consultants are experts in the Duck Creek product set and partner with Sales Directors to manage the sales process.

Responsibilities

• Provide Solution Consulting (pre‑sales) support on assigned opportunities; collaborate with Sales Directors to develop and execute effective account strategies and sales campaigns that maximize the value of Duck Creek offerings.
• Develop and bring in-depth industry and product knowledge to identify client needs and align and communicate Duck Creek value propositions to them.
• Provide technical and functional expertise to sales staff and the customer through compelling sales presentations and highly engaging product demonstrations.
• Develop prospect and partner relationships by listening to, understanding, and anticipating customer needs as part of the sales process.
• Create and deliver custom demos based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or tailored product demo for the client.
• Participate in the RFP process, creating complete and compelling responses to customer questions and requirements.
• Assist the sales staff in assessing the application of Duck Creek solutions to meet customer needs, create detailed business use cases, and design and/or implementation specifications for complex products, applications, or solutions.

Qualifications and Experience

• Degree preferred or equivalent years of practical job experience in a similar function or role.
• Minimum of 10+ years’ experience in software solution consulting, pre‑sales, strategy/value consulting, product management, or implementation of core P&C claims software.
• 5 years of experience in Insurance Technology with detailed knowledge of the P&C industry and core systems (policy, billing, and/or claims), preferably a combination.
• Minimum of 5 years of experience within the UK insurance market, with a strong understanding of industry practices and regulations.
• Knowledge of Property & Casualty (P/C) insurance for London market and across the EMEA region is highly preferred.
• Ability to support clients in developing business cases and ROI analyses, including explaining and calculating the value of proposed solutions.
• Willingness to engage as an industry thought leader, maintaining an active and professional presence on social media platforms (e.g., LinkedIn).
• Strong and polished presentation skills with experience in complex sales situations.
• Proven ability to learn new technology and product capabilities.
• Proven ability to leverage and work across a team of high‑performing individuals and teams.
• Proven ability to manage other individuals in delivery of key projects.
• Proven ability to work in a fast‑paced environment with multiple projects in parallel.
• Good organizational, multi‑tasking, and time‑management skills.
• Ability to produce high‑quality, professional deliverables and written correspondence.
• Preferred experience with positioning a SaaS value proposition.
• Preferred experience identifying client needs and relating to ROI/business benefit statements.

Duck Creek Technologies is an intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations.