Pre-Op Assessment Admin & Data Support

London North West Healthcare NHS Trust; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading NHS trust in the UK is seeking a proactive healthcare support worker to assist with pre-operative processes and patient queries. The successful candidate will support nurses in maintaining digital records and handling patient communications. Essential skills include computer literacy, effective communication, and a professional attitude. This role offers a chance to work within a busy healthcare environment making a real impact on patient care.

Qualifications

• Must have good organizational skills and effective communication.
• Required to maintain patient confidentiality at all times.
• Ability to support patients with appointment queries.

Responsibilities

• Support nurses and theatre schedulers with pre-operative assessment.
• Ensure digital systems are kept up to date after clinics.
• Answer patient appointment queries and provide reception cover.

Skills

Computer literacy

Customer service skills

Strong organisational skills

Communication skills

Interpersonal skills

Effective verbal communication

Effective written communication

Polite and courteous manner

Professional attitude

Job description

A leading NHS trust in the UK is seeking a proactive healthcare support worker to assist with pre-operative processes and patient queries. The successful candidate will support nurses in maintaining digital records and handling patient communications. Essential skills include computer literacy, effective communication, and a professional attitude. This role offers a chance to work within a busy healthcare environment making a real impact on patient care.