Practice Manager / Dental Receptionist

Howard Finley; Hitchin; On-site; GBP 40,000 - 60,000; Part time

Job summary

A dental practice in Hitchin is seeking a committed Dental Receptionist/Practice Manager to join their friendly team. This part-time role involves managing the front desk, coordinating appointments, and ensuring excellent patient care. Ideal candidates should have previous experience, strong communication skills, and be confident with dental software. Opportunities for professional development are offered in a supportive environment that values organization and teamwork.

Benefits

Competitive salary

Supportive working environment

Opportunities for professional development

Qualifications

• Previous experience in dental reception or practice management.
• Professional, reliable, and patient-focused.
• Ability to work well within a team.

Responsibilities

• Managing the front desk and greeting patients.
• Scheduling and coordinating appointments efficiently.
• Handling calls, emails, and patient enquiries.
• Managing patient records and GDPR compliance.
• Delivering outstanding patient care and communication.

Skills

Strong communication and customer service skills

Excellent organisation and attention to detail

Confident with dental software (SOE)

Job description

Dental Receptionist / Practice Manager

Location : Hitchin

Hours : Part-time, Permanent

Pay : £15-£24 per hour

A friendly, well-established dental practice in the heart of Hitchin is seeking a committed Dental Receptionist / Practice Manager to join our supportive team. Our modern, digital practice offers a full range of dental treatments, with a strong reputation for excellent patient care and smooth day-to-day operations.

We are an independent practice with a warm, welcoming environment, efficient systems, and high standards of professionalism. You will be joining a team that values organisation, communication, and exceptional patient service.

What we're offering

• Competitive salary, based on experience
• Part-time hours available
• Supportive and friendly working environment
• Digital practice with modern systems and structured workflows
• Opportunities for professional development

What we're looking for

• Previous experience in dental reception or practice management
• Strong communication and customer service skills
• Confident with dental software (SOE)
• Excellent organisation, attention to detail, and multitasking ability
• Professional, reliable, and patient-focused
• Understanding of CQC
• Ability to work well within a team

Key Responsibilities

• Managing the front desk and greeting patients
• Scheduling and coordinating appointments efficiently
• Handling calls, emails, and patient enquiries
• Managing patient records and GDPR compliance
• Processing payments, invoices, and financial admin
• Supporting clinicians and ensuring smooth daily workflow
• Overseeing stock, rotas, and general practice administration
• Maintaining CQC compliance and supporting practice management duties
• Delivering outstanding patient care and communication

How to apply

If you're an organised, professional individual looking to join a welcoming practice where your skills and dedication will be truly valued, we'd love to hear from you. Send your CV to (url removed) or call (phone number removed) and ask to speak with Honor.