Postmaster Engagement & Comms Specialist (TCR) - 143347

The Bridge IT Recruitment; United Kingdom; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading recruitment agency in the United Kingdom seeks an Engagement & Comms Specialist to act as a crucial point of contact throughout the deployment process. The role involves coordinating multiple teams, managing external stakeholder relationships, and ensuring effective communication. Ideal candidates will demonstrate strong communication skills, experience in deployment programmes, and the ability to handle queries with professionalism. This position offers a unique opportunity to support transformation initiatives within a dynamic environment.

Qualifications

• Experience handling high-volume stakeholder correspondence.
• Experience in transformation or operational change programmes.
• Ability to track multiple engagement streams.

Responsibilities

• Act as the single point of contact between stakeholders and internal teams.
• Coordinate and resolve queries to support deployment processes.
• Manage external stakeholder relationships professionally.

Skills

Strong written and verbal communication skills

Experience supporting deployment and rollout programmes

Proven ability to manage external stakeholder relationships

Experience dealing with queries and concerns

Highly organised

Comfortable working in process-driven environments

Confident using email and basic reporting tools

Job description

Role Overview

The Engagement & Comms Specialist is responsible for acting as the single point of contact between branch stakeholders, engagement teams, and internal deployment functions through the deployment process, resolving queries or issues to maintain momentum and confidence throughout rollout.

The role sits between multiple teams, providing coordination, escalation management, and progress reporting to support the successful delivery of multiple device deployment programmes, including cash automation and multifunctional hardware.

Skills & Experience

Essential

• Strong written and verbal communication skills, with experience handling high-volume stakeholder correspondence.
• Experience supporting deployment, rollout, transformation, or operational change programmes.
• Proven ability to manage external stakeholder relationships in a structured, professional environment.
• Experience dealing with queries, concerns, or disputes, applying sound judgement and diplomacy.
• Highly organised, with the ability to track multiple engagement streams and follow-ups simultaneously.
• Comfortable working in a process‑driven deployment, rollout, or change environment.
• Confident using email, call logs, trackers, and basic reporting tools.

If you feel you have the skills and experience for this role, please do drop me an email with your CV attached, at