Post Completions & Compliance Manager - Hybrid

IDEAL PERSONNEL; Milton Keynes; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking a Post Completions & Compliance Manager in Milton Keynes. This hybrid role requires relevant experience in Post Completions and strong leadership abilities. The successful candidate will manage a team, ensure compliance responsibilities are met, and maintain positive client and supplier relationships. Responsibilities include leading the PC team, addressing complex issues, and assisting the Compliance Team. Candidates are encouraged to submit their CVs for consideration.

Qualifications

• Relevant experience in Post Completions is essential.
• Strong customer service skills for handling internal and external queries.
• Ability to lead a team and share best practices.

Responsibilities

• Plan and identify risks and opportunities effectively.
• Manage customer service for all Post Completion queries.
• Lead the Post Completion team and provide guidance.
• Resolve complex issues related to lenders and clients.
• Handle lender panel management issues and updates.
• Identify training needs within the firm.
• Assist with AML queries and compliance reporting.
• Maintain accreditations and prepare for audits.

Job description

You can register your CV without any obligation.

If you wish to speak to a consultant please call us on:

Post Completions & Compliance Manager - Hybrid

Full time, Permanent Milton Keynes Competitive Ref No: IPRS7401

Our client has a permanent vacancy for a Post Completion and Compliance Manager to support the strategic aims of the company by delivering a robust ‘shared service’ function, ensuring Post Completion (PC) and Compliance responsibilities are met, client and supplier relationships are positively managed, and that organisational support is consistently delivered. You will need to have suitable, relevant experience in Post Completions to be considered for this role. The role is hybrid working.

Responsibilities

• Effective forward planning and identification of potential risks/opportunities
• Maintain a high degree of customer (internal and external) service for all PC queries and adhere to all service management principles
• Lead the PC team, freely share knowledge, insight, best practice and ideas; encourage sharing behaviour in others; offer constructive advice and training to colleagues
• First point of escalation for complex issues including lender/client queries, potential claims and complaints
• Responsibility for all lender panel management issues, including portals, users access, updates, renewals, ensuring any chasers are dealt with promptly
• Utilise PC experiences to assist with identifying firm‑wide training needs and assist with preparation and delivery of training
• Assist the Compliance Team with AML queries/reporting
• Assist the Compliance Team with maintaining the firm’s existing accreditations and preparing for regulatory audits
• Assist the Compliance Team with regular reviews of all compliance framework documentation including Operations Manual, Protocols, Policies, Procedures and Guidance

Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short‑listed for this role. If you have not heard from us within 7 days please assume you have been unsuccessful on this occasion. If you wish to apply for further roles please do so. We will retain your details on file and contact you should a suitable vacancy become available.

Submit your CV. One of our Consultants will be pleased to contact you.