Porter (Bank)

Circle Health; Poole; On-site; GBP 10,000 - 40,000; Part time

Job summary

A national healthcare provider in Poole is hiring a Porter to support staff in the Portering department. The role involves assisting patients and ensuring their comfort, with a focus on providing courteous customer service. Ideal candidates will have front line experience in customer-facing roles, with previous healthcare experience preferred. The position offers £12.21 per hour and is required on an 'as and when needed' basis.

Benefits

Competitive hourly rate

Qualifications

• Must have front line customer facing experience.
• Previous portering experience in healthcare preferred.
• Maths and English GCSE or equivalent functional skills required.

Responsibilities

• Undertake various general tasks to meet site requirements.
• Escort patients to their rooms, explaining services.
• Provide courteous service to customers.

Skills

Front line customer facing experience

Experience in hotel or hospitality setting

Proficiency in PC use

Education

Maths, English GCSE at grades A to C

Job description

Responsibilities

• Undertake a range of general and ad hoc tasks on a day-to-day basis to meet the requirements of the site such as patient, equipment, and goods (e.g., pharmacy goods) movement.
• Explain hospital facilities and services to patients and family members when escorting people to rooms or other hospital areas.
• Provide a courteous service to internal and external customers.
• Ensure patient comfort and dignity are always maintained.
• Provide security for the facility as required within each specific hospital, ensuring compliance of security processes and external patrols are covered as appropriate to the hospital.
• Comply with all relevant mandatory training.

Qualifications

• Front line customer facing experience.
• Previous portering experience in a healthcare, hotel or hospitality setting would be beneficial.
• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficiency in the use of a PC, including the use of software and systems.

Salary and role details

Salary: £12.21 per hourin Poole is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.We have an opportunity for a Porter to join their team of staff in the Portering department.This is a bank role working on an "as and when required" basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.Duties of this role include

Benefits

Salary & Benefits:Circle Health Group offers a competitive hourly rate."Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.To find out more about the Circle Health Group Philosophy: "