Policy Manager for EMEA Wholesale KYC Operations

JPMorgan Chase & Co.; England; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading global financial institution is looking for a Policy Manager in the United Kingdom to manage EMEA Wholesale KYC Operations. The role focuses on monitoring regulatory changes, ensuring compliance, and supporting KYC initiatives within the organization. Candidates should have over 5 years of experience in AML/KYC, with strong communication skills and the ability to develop relationships at multiple levels of seniority. This is a pivotal position the organization needs to mitigate risks and enhance operational effectiveness.

Qualifications

• Strong and effective communication and interpersonal skills to develop relationships at multiple levels of seniority.
• Results-oriented individual that can deliver high-quality deliverables under tight deadlines.
• Minimum of 5 years’ experience in AML/KYC, Compliance, Risk or Audit.
• Knowledge of the regulatory landscape and understanding of country-specific regulatory challenges.
• Ability to understand and interpret the impact of policy and procedural changes.
• Understand the policy implementation cycle within a large financial institution.

Responsibilities

• Proactively monitor and interpret changes in EMEA AML/KYC regulations.
• Cultivate relationships with key stakeholders across various European countries.
• Support business initiatives within specific KYC disciplines.
• Perform gap assessment of updates to KYC processes.
• Directly shape operational execution.
• Oversee/manage new sustainable processes and enhancements.

Skills

Strong communication skills

Interpersonal skills

Results-oriented

5+ years in AML/KYC

Understanding of regulatory landscape

Ability to interpret policy changes

Job description

Join JPMorgan Chase and leverage your expertise in a pivotal role within the EMEA Wholesale KYC Operations (WKO) Policy and Program Support Team.

As a Policy Manager within EMEA Wholesale KYC Operations (WKO) Policy and Program Support Team, you will contribute to responsible business growth by anticipating and addressing new and emerging risks. Your expert judgment will be crucial in solving real-world challenges that impact our company, customers, and communities. You will be a key player responsible for interpreting the firm’s new and changing global policies and related requirements derived from regulatory guidance across our EMEA operations. This is a key position focused on building and managing relationships with both internal and external stakeholders across EMEA.

Job Responsibilities

• Proactively monitor and interpret changes in EMEA AML/KYC regulations and guidance. You will assess the impact of these changes on our policies and operations, and work with relevant teams to implement necessary updates in a timely and effective manner; ensuring that WKO KYC business practices, procedures, and technological capabilities satisfy the Firm‑wide KYC Standards
• Cultivate and maintain strong relationships with key stakeholders, including internal business leaders, and colleagues in the Second Line of Defense (2LOD) Compliance, Risk and Legal teams across various European countries. You will serve as a liaison between the business and compliance, translating complex regulatory requirements into actionable business guidance
• Support business initiatives within specific KYC disciplines
• Perform gap assessment of updates to current KYC processes, define associated changes to guidance and procedures, ensure implementation within the WKO Change Management process
• Directly shape operational and/or functional execution (by being viewed as a SME).
• Oversee/manage new sustainable processes and enhancements while ensuring proper controls/oversight are in place to mitigate risk

Required qualifications, capabilities, and skills

• Strong and effective communication and interpersonal skills to develop relationships at multiple levels of seniority
• Results‑oriented individual that can deliver high‑quality deliverables under tight deadlines
• Minimum of 5 years’ experience in AML/KYC, Compliance, Risk or Audit.
• Knowledge of the regulatory landscape and understanding of country‑specific regulatory challenges
• Ability to understand and interpret the impact of policy and procedural changes, as well as identify and convey potential problem areas
• Understand the policy implementation cycle within a large financial institution