Points Partnership Manager

Tesco UK; Welwyn Garden City; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading retail company is seeking a Points Partnership Manager to onboard and manage partner accounts within the Clubcard scheme. This role involves strategic partnership development, trading performance management, and achieving key financial targets. Ideal candidates possess strong commercial negotiation skills and the ability to work in a customer-facing environment. Join us to help enhance customer engagement while working in a flexible and supportive setting.

Qualifications

• Experience in a commercial environment in a customer-facing role.
• Strong financial acumen with experience in forecasting and cost management.
• High attention to detail and strong organizational skills.

Responsibilities

• Onboard and manage specific Partner accounts for the Clubcard scheme.
• Identify and deliver new partnership propositions.
• Manage trading performance and analyze category performance.
• Develop joint business and marketing plans with partners.
• Set and deliver Customer and financial KPIs for Clubcard.

Skills

Commercial contract negotiation

Building trusted partnerships

Data-driven decision making

Stakeholder management

Financial acumen

Organizational skills

Proactive decision-making

Job description

As a Points Partnership Manager, you’ll be responsible for onboarding and managing specific Partner accounts for the Clubcard scheme to drive customer engagement and commercial performance.

This is a great opportunity if you’re passionate about customers and delivering best in market partnerships that drive impact and loyalty.

• Identify and deliver new partnership propositions that are relevant to customers and are commercially viable for both Tesco and Partners, aligning with our business needs
• Manage trading performance, and become the go to person for category performance, content deep dives and weekly trade performance
• Develop joint Clubcard and Partner business and marketing plans. Working with the wider Clubcard and Comms marketing teams to promote always-on and ad-hoc promotional Clubcard Partner propositions
• Set and deliver both Customer and financial KPIs aligned to Clubcard strategic targets
• Take ownership and management of a key pillar for the success of the Clubcard Partner scheme e.g. communications, reporting

• Commercial contract negotiation across medium to large businesses and brands
• Building trusted and sustainable partnerships
• Experience in a commercial environment in a customer facing role.
• Actively using data and insight to develop motivating propositions and make data driven decisions
• Effective joint business planning and delivery of cross functional projects
• Strong financial acumen with experience of forecasting and cost management
• Briefing marketing and comms activity
• Excellent stakeholder and communication skills – able to influence at all levels and drive cross-functional delivery
• High attention to detail and strong organisational skills – with comfort working across multiple concurrent workstreams
• A proactive approach to decision-making and continuous improvement

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.