PMO PM SAP, London

Axiom Software Solutions; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A software company is seeking a PMO- PM to work remotely within the UK. This role involves acting as a Community Manager, creating strategies for IT services and end users, while ensuring robust stakeholder engagement. The ideal candidate will have a background in Project Management, possess excellent communication skills, and be well-versed in the Microsoft 365 Suite. If you are a team player with strong coordination skills, this opportunity offers a chance to drive user experience improvements.

Qualifications

• Hands-on experience with stakeholder engagement and managing customer issues escalations.
• Extensive experience with customer engagement methodologies and service lifecycle.
• Change Management experience is necessary.

Responsibilities

• Act as a liaison between business and IT organizations.
• Build a culture around collaboration and continuous learning.
• Create content to improve adoption and user experience.

Skills

Stakeholder engagement

Customer engagement methodologies

Excellent coordination

Advanced communication skills

Fluent in English

Microsoft 365 Suite

Education

Professional education in Project Management or related fields

Job description

Overview

Job title: PMO- PM

Location: Anywhere in UK

Fully remote

Contract: Inside IR35

Responsibilities

• As Community Manager, you are the interface between the technical organization and the end user community.
• Responsible for the creation and strategy of programs between the IT service team and the end user community, ensuring that the products are delivered and consumed as intended.
• Build a trusted brand presence, both virtually and in person, by moderating sessions and events, creating impactful content, and researching and adopting trends.
• Have excellent communication and interpersonal skills.
• Technical understanding around the capabilities of the Microsoft 365 suite, and the ability to demonstrate it and influence within groups.
• Act as a liaison between the business and the IT organization, relaying the requirements and feedback from both sides.
• Build a culture around collaboration and continuous learning.
• Perform administrative tasks to maintain programs / events that drive adoption and improve user experience.
• Creation of content to help improve adoption and user experience.
• Product Owner for an application that assists in adoption and user experience.
• Identify and monitor the adoption of Microsoft 365 Suite and programs to assist in adoption.

Qualifications & Skills

• Professional education or study in Project Management, Information Technology, Communications / Marketing or equivalent
• Hands-on experience with stakeholder engagement. Managing customer issues escalations
• Extensive experience with customer engagement methodologies and service lifecycle
• Excellent coordination and organizational skills
• Change Management experience
• Team player
• Advanced communication and presentation skills
• Fluent in English mandatory. German beneficial.
• Microsoft 365 Suite