Platform- Software Engineer

Zipline; Remote; GBP 55,000 - 75,000; Full time

Job summary

A growing SaaS company is seeking an Intermediate Software Engineer to help scale and improve their cloud infrastructure and developer experience. You will work collaboratively to enhance system reliability and provide automation solutions. Ideal candidates should have proficiency in Ruby, experience with cloud operations, and a solid understanding of CI/CD best practices. This role offers a remote-first culture along with benefits like stock options and flexible time-off policies.

Benefits

Remote-first culture

Stock Options

Flexible time-off policy

World-class medical, dental, and vision benefits

Annual company off-sites

Paid sabbatical after five years

Paid volunteering days

Unlimited Udemy access

Inclusive workplace

Qualifications

• Experience with Ruby on Rails for large-scale applications.
• Proficient in hands-on cloud operations and infrastructure development.
• Solid understanding of observability tools like Datadog and Sentry.

Responsibilities

• Work with teams to improve system reliability and performance.
• Build and manage CI/CD pipelines for efficient software delivery.
• Implement Infrastructure as Code for cloud resource management.

Skills

Ruby

Cloud services

Containerization

CI/CD

Collaboration

Tools

Docker

Kubernetes

AWS

Terraform

PostgreSQL

Job description

About Zipline's Platform team :

Zipline is a well-funded, rapidly growing SaaS company transforming how frontline teams work. We empower the world's leading brands across retail, healthcare, logistics, and beyond to connect, align, and inspire their employees- from headquarters to the front lines. Our customers consistently give us best-in-class NPS and CSAT scores, and they rave about how Zipline makes their teams' lives easier and their businesses more effective. We're also a fully remote company, with passionate employees across the U.S., Canada, and around the globe.

About the Role :

As an Intermediate Software Engineer, you will play a key role in scaling and improving Zipline's cloud infrastructure, CI / CD systems, and developer experience. You will help design automation solutions, manage containerized environments, and build tools that enable our application development teams to deliver software efficiently and reliably. This role blends hands-on cloud operations with infrastructure development.

What you will do :

• Partner with teams across engineering to improve platform quality, reliability, and developer experience.
• Enhance system observability through improved monitoring, alerting, and telemetry.
• Optimize database performance and scalability (primarily PostgreSQL).
• Collaborate with developers primarily using Ruby on Rails to embed DevOps best practices into the development lifecycle.
• Build, maintain, and optimize CI / CD pipelines to ensure scalable, reliable, and faster deployments.
• Implement Infrastructure as Code using Terraform to manage cloud resources.
• Manage and scale containerized infrastructure on Kubernetes.
• Support and evolve cloud environments on AWS (experience with GCP or Azure a plus).
• Participate in on-call rotations and provide support for critical production issues.

What we look for :

• Proficiency in at least one programming language (Ruby preferred; Typescript / JavaScript a plus).
• Relevant production experience with large-scale rails applications
• Proficiency with at least one major cloud provider (AWS preferred).
• Strong understanding of observability tools (such as Datadog and Sentry) and practices.
• Hands-on experience with containerization and orchestration tools (Docker, Kubernetes, ECS).
• Strong knowledge of CI / CD tools (like CircleCI, Jenkins, GitHub Actions, GitLab CI).
• Experience with Infrastructure as Code (like Terraform, Pulumi, Ansible).
• Excellent communication skills and a collaborative mindset.
• Excellence as a remote contributor, managing time and communication with intention, staying connected to the team, and delivering results reliably
• Proud of your craft, valuing clean code that scales to keep large teams productive.

Technologies you'll work with

• Ruby on Rails
• Postgres, Redis, Elasticsearch
• Typescript, JavaScript, React, Webpack
• AWS, Heroku, Fastly, Terraform
• Github, CircleCI, Docker, Kubernetes

What's in it for you :

• Remote-first culture : Join a high performing, fully remote team and work where you're comfortable
• Stock Options : Get meaningful ownership in a fast-growing, venture-backed company shaping the future of retail.
• Time Off : Our flexible time-off policy ensures you stay refreshed and recharged. Plus, you'll get a monthly stipend to get you out of the house—grab a coffee and work from your favorite spot!
• Benefits : World-class medical, dental, and vision policies.
• Team Connection : Annual company off-sites in fun locations. We've done New York, Costa Rica, Whistler, Palm Springs, San Diego, and Mexico City.
• Sabbatical : A one month paid sabbatical after completing five years of working at Zipline.
• Volunteering : Every quarter, Zipliners get a paid day off to volunteer for a nonprofit of their choice.
• Learning : We support continuous learning and provide unlimited access to our Udemy Business account
• Great humans, great work : Work with kind, collaborative teammates who care about doing meaningful work and making a real impact. We value diversity of all kinds and are committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and welcome people of all different backgrounds, experiences, abilities, and perspectives.

Want to learn more about how we work?

We may be remote, but we're anything but disconnected. Zipline is a thriving, dynamic team spread across the globe—collaborating, innovating, and having a blast along the way.

Zipliners work from all over—vans, boats, Airbnbs, and everything in between. No office? No problem. Our culture still feels like one big hug.

Even though we're distributed, we make space to connect—whether it's our weekly all-company social or gathering in person at our yearly retreats. We're building something meaningful together, and we're glad you're thinking of joining us.

We can't wait to meet you!