Planning Officer

Manpower UK Limited; Bradford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency seeks a Planning/Scheduling Officer in Bradford to manage inspections and appointment scheduling for properties. The ideal candidate will possess excellent communication and organizational skills, proficiency in MS Office, and the ability to stay calm under pressure. This is a temp to perm position offering a competitive hourly rate and benefits including a profit share bonus and pension scheme.

Benefits

Profit share bonus

Employee assistance programme

Pension scheme

Onsite Parking

22 days + 8 Bank Holidays

Qualifications

• Comfortable using MS Excel, Outlook, and Word.
• Experience in scheduling, planning, or admin is ideal.
• Previous experience in property services or maintenance is beneficial.

Responsibilities

• Use internal job management software to track inspections and works requests.
• Contact tenants or property managers to arrange appointments.
• Keep the Master Planning Schedule up to date.
• Pass on complaints to the management team.
• Maintain logs of appointments, calls, issues, and resolutions.

Skills

Excellent communication skills

Strong organisational skills

MS Excel proficiency

Ability to stay calm under pressure

Scheduling or planning experience

Job description

Overview

Are you highly organised with great communication skills? ManpowerGroup Inc. are working with a client in Bradford who are looking to recruit for a Planning/ Scheduling Officer to join their growing team on a temp to perm basis. The successful candidate will be helping to arrange inspections and work appointments for residential and vacant properties. You'll be the key link between tenants, operatives, inspectors, and the internal team — making sure all appointments are booked, tracked, and updated in line with service expectations and compliance standards.

The Role

• Temp to Perm role!
• Monday to Friday
• Hours: 8:00- 4:00 or 9:00- 5:00 Neg
• Location: Bradford, West Yorkshire
• Hourly Rate: £13.25 P/H (dependent on experience)
• 22 days + 8 Bank Holidays
• Profit share bonus
• Employee assistance programme
• Pension scheme
• Onsite Parking

What You'll Be Doing

• Appointment Scheduling - Inspections & Works: Use internal job management software to track new inspection and works requests.
• Contact tenants or property managers by phone, text, email, or letter to arrange appointments.
• Allocate jobs to inspectors and operatives based on deadlines and priorities.
• Always keep the Master Planning Schedule up to date.
• Ensure all cancelled or missed appointments are quickly rescheduled.

Tenant & Client Communication

• Clearly explain the inspection or works process to tenants and answer any questions.
• Make sure tenants know when to expect visits and how to prepare their property.
• Pass on any complaints to the management team.
• Work closely with clients on urgent jobs or properties needing special attention.

Team Communication

• Keep line manager and the wider team informed of scheduling issues or changes.
• Support field operatives, inspectors, and customer service staff with updates and queries.

Admin & Record Keeping

• Keep accurate notes on all communications and scheduling updates.
• Maintain logs of appointments, calls, issues, and resolutions.
• Support reporting and admin tasks as needed.

Skills and experience required

• Excellent communication skills - especially over the phone.
• Strong organisational skills and attention to detail.
• Comfortable using MS Excel, Outlook, and Word.
• Able to stay calm and helpful in busy or difficult situations.
• Experience in scheduling, planning, or admin is ideal.
• Previous experience in property services, maintenance
• Willingness to learn and adapt in a fast-paced environment.

If you're organised, reliable, and confident speaking with people, we want to hear from you! Apply now via Manpower or send your CV to or Contact M:07484071022 T:01132 438871.