Planning Administrator - 28k

VanRath; Newtownabbey; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading Professional Services company in Newtownabbey is seeking a Property Services Administrator for a permanent role. This position offers a great company culture with no weekend working. Responsibilities include being the point of contact for tenants and scheduling jobs. Ideal candidates should be IT literate with experience in scheduling. There are opportunities for progression and the role is fully negotiable on salary, plus fantastic additional benefits.

Benefits

Additional Fantastic Benefits

Opportunities for Progression

Qualifications

• Proficient in Microsoft Office.
• Previous experience of scheduling/coordinating/planning is essential.

Responsibilities

• Be the initial point of contact for tenants for urgent, routine and adaptation works.
• Schedule customer appointments and create events.
• Notify customers on planned arrival of workers and assign jobs to the relevant trades.
• Monitor progress of all jobs to ensure scheduled works are completed.
• Liaise with administration team, supervisor, and management to answer queries.

Skills

IT literate, proficient in Microsoft Office

Scheduling/coordinating/planning experience

Education

Degree / HND in a related discipline

Job description

VANRATH is thrilled to assist a leading Professional Services company in recruiting a Property Services Administrator. Fantastic company with one of the best company cultures in Northern Ireland and opportunities for progression.

Shifts are held over Monday to Friday. No weekend working. Permanent position.

This role will be based at the company's Newtownabbey (Mallusk) office.

This role also offers growth opportunities.

Salary

Fully Negotiable + other Fantastic Additional Benefits (Top Company) & Progression Opportunities

Responsibilities

• Be the initial point of contact for tenants for urgent, routine and adaption works
• Scheduling customer appointments and creating events
• Notifying customers on planned arrival of workers; assigning jobs to relevant trade/department within the required job category via computer communication whilst considering cost, customer service and resource availability
• Raising survey events on new COTs, Adaptions and Response jobs
• Monitoring progress of all jobs to ensure all scheduled works are completed and PDAs completed correctly
• Liaise with administration team, supervisor and management to answer queries and review works in progress.
• Liaise daily with client district maintenance officers/administrators
• Monitoring of required completion dates, ensuring they are meet, or extension requested were required
• Dealing with queries and complaint resolution
• Maintaining standards and processes to reach KPI targets.

The Ideal Person

• IT literate, proficient in Microsoft Office
• Previous experience of scheduling/coordinating/planning

Preferred

• Experience operating within a face paced social housing, property or construction industry with a focus toward housing maintenance
• A Degree / HND in a related discipline

For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves via Vanrath in the strictest confidence.