Phone Shop Manager: Lead, Delight & Drive Sales

Tesco UK; Aberystwyth; On-site; GBP 30,000 - 40,000; Full time

Job summary

A major retail company in Aberystwyth seeks a team leader to enhance customer engagement and promote a positive shopping experience. The ideal candidate will lead their team effectively, ensuring customer feedback is addressed, and create a welcoming environment. This role emphasizes sustainable practices and community involvement, aligning with the company's vision to serve customers and the planet responsibly. Leadership experience in retail and a commitment to customer service excellence are essential to succeed.

Benefits

Flexible working options

Inclusive workplace environment

Career development opportunities

Qualifications

• Experience in retail management or team leadership roles.
• Demonstrated ability to engage and motivate a team.
• Strong customer service skills with a focus on creating a positive shopping experience.

Responsibilities

• Lead and motivate your team to provide expert sales advice.
• Engage the team to improve shopping experiences based on customer feedback.
• Control costs and deliver departmental budgets effectively.

Skills

Interacting with People

Customer Focus

Decision Making

Teamwork

Job description

A major retail company in Aberystwyth seeks a team leader to enhance customer engagement and promote a positive shopping experience. The ideal candidate will lead their team effectively, ensuring customer feedback is addressed, and create a welcoming environment. This role emphasizes sustainable practices and community involvement, aligning with the company's vision to serve customers and the planet responsibly. Leadership experience in retail and a commitment to customer service excellence are essential to succeed.