Phone Shop CX & Sales Leader

Tesco PLC; Penperlleni; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company in the United Kingdom is seeking a motivated individual to lead their customer service team. The role involves enhancing customer experiences, managing product availability, and ensuring team members are well-equipped to provide exceptional service. Candidates should demonstrate strong leadership and decision-making skills, along with a passion for supporting both customers and their team. This position offers opportunities for team engagement and community involvement.

Qualifications

• Strong leadership and decision‑making skills.
• Passion for supporting customers and team members.

Responsibilities

• Lead the customer service team and enhance customer experiences.
• Manage product availability and ensure team readiness.
• Foster team engagement and community involvement.

Job description

A leading retail company in the United Kingdom is seeking a motivated individual to lead their customer service team. The role involves enhancing customer experiences, managing product availability, and ensuring team members are well-equipped to provide exceptional service. Candidates should demonstrate strong leadership and decision-making skills, along with a passion for supporting both customers and their team. This position offers opportunities for team engagement and community involvement.