Phlebotomy Lead

NHS; Greater Manchester; On-site; GBP 31,000 - 38,000; Full time

Job summary

A regional NHS healthcare provider is seeking a Phlebotomy Lead to manage and develop the Phlebotomy service. The role involves directing the team, planning and evaluating care, and managing rotas and staffing. Ideal candidates will possess strong leadership and communication skills, along with a degree qualification and relevant experience. Full training will be provided to ensure continued service quality and team support. This permanent role offers a salary between £31,049 and £37,796 per year, depending on experience.

Qualifications

• Evidence of professional and/or personal self-development.
• Substantive experience as a Senior Phlebotomist.
• Experience of managing a budget.

Responsibilities

• Direct management and support of the Phlebotomy team.
• Plan, deliver and evaluate care, adhering to clinical standards.
• Drive service development working with the division.

Skills

Good organisational skills

Good communication skills

Leadership skills

Ability to motivate staff

Education

Degree level qualification or equivalent

Supervisory/managerial qualification

NVQ Level 4 Teaching qualification

Job description

Job Summary

We are looking to recruit a new Phlebotomy Lead to join our existing team based at Royal Albert Edward Infirmary. Excellent communication skills are essential, together with an empathetic nature, strong management skills and a mind for service development. Successful applicants will have a flexible approach, enthusiasm, proven management skills and be able to use their own initiative to continue to deliver and build on the fantastic service we currently provide. Phlebotomy experience would be beneficial but not essential as the job will be primarily focused on service management and development and full training will be provided.

Please note this vacancy may close earlier than the specified advert closing date if a suitable level of applications are received so we encourage early applications.

Main Duties

• Direct management of the service and support of the Phlebotomy team.
• Drive service development working with the division.
• Manage team rotas, holidays, sickness and absence within the team.
• Liaise and communicate with Pathology Department, GP's, Medical colleagues, Ward staff, suppliers, patients and other NHS Trusts. Maintain good working relationships with all disciplines.
• Responsible for the management of staff resources to maximise efficiency within the agreed budget levels.

About Us

Wrightington, Wigan and Leigh NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values 'the WWL Way'. WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.

Details

Date posted: 06 January 2026

Pay scheme: Agenda for change

Band: Band 5

Salary: £31,049 to £37,796 a year pro rata

Contract: Permanent

Working pattern: Full-time, Flexible working

Reference number: 302-25-7583102M

Job locations: Across All WWL Sites (Wigan Lane, Wigan, WN1 2NN)

Job Responsibilities

• Plan, deliver and evaluate care, adhering to evidence based clinical standards and protocols in accordance with Trust standards and protocols.
• Direct management and support of the Phlebotomy team.
• Management, implementation and validation of processes across the service.
• Plan and prioritise own duties and workload, balancing patient related and professional demand.
• Lead in planning and coordination of the Phlebotomy service.
• Make changes to clinical practice and lead implementation of new working practices when required.
• Highlight capacity and demand issues.
• Investigate complaints or incidents and complete necessary documentation including implementation of action plans.
• Coordinate annual leave, maintain accurate staff records and sickness and absence rates.
• Collect blood samples from adults by venepuncture on Trust and non Trust sites in both an inpatient and outpatient setting.
• Assist in practical training of staff in blood collection techniques.
• Maintain adequate stock levels of the blood collection system in inpatient and outpatient areas.
• Work within all standard operational policies and health and safety procedures of the department in accordance with Trust standards and policies.
• Perform routine technical procedures using the glucometer and contribute to the QA scheme.
• Participate in changes to clinical practice and undertake new working practices when required.
• Follow strict hand hygiene in all areas at all times.
• Participate in regular audit activities within the department.
• Complete DATIX incidents in line with Trust policy.
• Write and update all risk assessments and SOP for the Phlebotomy Department.
• Ensure the department meets all statutory obligations with regard to health and safety.

Communication and Working Relationships

• Represent the department at meetings deputising when necessary for appropriate managers.
• Actively promote internally and externally good communication links with all disciplines within associated organisations.
• Display a professional attitude at all times when dealing with the general public and colleagues alike.

Responsibility for Finance

• Take an active role in the management of the cost effective use of departmental resources whilst delivering the service.
• Manage staff resources to maximise efficiency within the agreed budget levels.

Responsibility for Human Resources

• Recruit and select staff within the Phlebotomy team.
• Monitor individual staff performance and initiate action plans where necessary.
• Coordinate and participate in performance review and objective setting process.
• Disseminate information from all levels within the team in a timely and accurate manner ensuring good communication links.
• Cover colleagues where necessary to maintain the level of service.
• Adhere to Trust policies, procedures and guidelines. Provide HR information regarding any relevant changes.
• Ensure compliance with mandatory training requirements.

Responsibility for Information Resources

• Ensure effective communication skills, written or face‑to‑face, result in a positive outcome.
• Monitor systems and procedures ensuring written and electronic information is recorded accurately.
• Utilise Trust IT resources appropriately in adherence to all policies and procedures.

Responsibilities for Teaching

• Coordinate training and assess new phlebotomy staff in line with National Occupation Standards.
• Work alongside trainees and act as tutor.
• Recognise and accept responsibility for own personal development.
• Promote and facilitate ongoing learning for all staff.
• Ensure effective induction and training; carry out personal appraisals for all staff in accordance with Trust Policy.
• Identify development needs and set objectives reflecting department goals.
• Provide supporting documentation, training manuals and awareness sessions.
• Support ongoing development that contributes to individual goals and department goals, making staff aware of in‑house training or alternative opportunities.
• Provide training to new staff members and ensure local induction is completed.

Person Specification

Essential Qualifications

• Degree level qualification or equivalent relevant to subject area.
• Evidence of professional and/or personal self‑development.
• Supervisory/managerial qualification, e.g., CMI level 3 or working towards.
• NVQ Level 4 Teaching qualification or equivalent experience/qualification.

Essential Experience

• Staff personal development experience.
• Experience of managing a budget.
• Proven achievement in a supervisory role.
• Substantive experience as a Senior Phlebotomist.

Essential Skills

• Good organisational skills.
• Good communication, team and interpersonal skills.
• Ability to use varying computer/office systems.
• Ability to adapt and prioritise work to provide a more effective and efficient service.
• Leadership skills.
• Ability to motivate staff and teams.
• Good analytical skills.
• Team worker – facilitate and coordinate information.

Knowledge

• Patient confidentiality issues.
• Knowledge of Trust systems PAS, ICE, EPR, HIS and Oracle.
• Sound knowledge of policies and procedures.
• Knowledge of HR Policies and Procedures.

Additional Essential

• Willingness to work flexible hours.
• Must be able to make multiple site visits daily whilst transporting all required equipment.
• Speak English to an appropriate standard relevant to their role with confidence and accuracy, using correct sentence structures and vocabulary.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure to the Disclosure and Barring Service (formerly known as CRB) will be made to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.

Employer Details

Wrightington, Wigan & Leigh Teaching Hospitals NHS Foundation Trust
Across All WWL Sites
Wigan Lane
Wigan
WN1 2NN