Pharmacy Technician - Boots Online Doctor

Boots; City Of London; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading pharmacy chain in London is seeking a Pharmacy Technician to manage patient services including refill subscriptions and patient queries. Candidates should possess NVQ level 3 and GPhC registration. A proactive attitude and good IT skills are essential. This role offers various employee benefits and supports flexible working options.

Benefits

Boots Retirement Savings Plan

Generous employee discounts

Flexible benefits scheme

Qualifications

• NVQ level 3 technician qualification required.
• Must be GPhC registered.
• Experience with medicines management is vital.

Responsibilities

• Manage subscription and refill service for patients.
• Respond to patient queries via messaging.
• Help manage Depression and Anxiety service.

Skills

NVQ level 3 technician

GPhC registered

Good IT skills

Medicines management experience

Good time management skills

Excellent attention to detail

Flexibility and teamwork

Job description

Contract: Permanent

Recruitment Partner: Shannon Linton

We are looking for a Pharmacy Technician to join our Boots Digital Health team.

About the role

• Manage our subscription and refill service, which will include following our protocols to ensure safe authorisation of refills.
• Responding to patient queries via our messaging system
• Help manage our Depression and Anxiety service
• Attend training events and meetings when needed
• Streamlining processes for the services we offer
• Input into processes to improve efficiency
• Provide technical and administrative support
• Keep up to date with operational tasks e.g update out of stock figures regularly
• Collating data and carry out audits
• Working with the wider Clinical team to WOW our patients

What you\'ll need to have

• NVQ level 3 technician
• GPhC registered
• Good IT skills and computer literate; able to operate a spreadsheet
• Medicines management experience
• A proactive, can-do attitude and a strong desire to improve our processes
• Good time management skills
• Excellent attention to detail
• Maintain your own CPD and membership with the GPhC
• A flexible team player who can thrive in our start up mentality, as we have a lot to learn and iterations are frequent

It would be great if you also have

• Primary care experience
• 2 years post registration experience
• Experience with carrying out audits
• Operational experience
• Analytical literacy skills

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it\'s with you, we change for the better.

What\'s next

We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.