Pharmacy Technician

Lionwood Medical Practice; Norwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

A healthcare practice in Norwich is seeking a registered pharmacy technician to support medication reviews and improve prescription processes. The role involves direct patient interaction, quality assurance in medicines management, and collaboration with other healthcare professionals to promote effective drug use. The ideal candidate will have a strong understanding of pharmaceutical practices and patient care standards.

Benefits

Comprehensive training

Supportive healthcare team

Community engagement opportunities

Qualifications

• Registered healthcare professional with the ability to support medication reviews and audits.
• Experience in patient-facing roles and effective medicines use.
• Familiar with Electronic Prescription Service and legal handling of medicines.

Responsibilities

• Coordinate discharge summaries and medication reviews.
• Undertake patient-facing roles to ensure effective medicines administration.
• Support initiatives for antimicrobial stewardship.

Skills

Patient communication

Pharmaceutical knowledge

Medicines optimisation

Education

Registered pharmacy technician

Job description

As part of the prescribing team the post holder is responsible insupporting our GPs, Nursing. Pharmacists, other clinical staff and receptionteams, coordinating discharge summaries and medication reviews, playing acentral role in repeat prescribing processes, liaising with our patients,carers, hospital and community pharmacies, responding to medication queries andupdating medical records.

All staff must follow the professional codes of practice. This meansthat they must make every effort to protect confidentiality. It also means thatno identifiable information about a patient is passed to anyone or any agencywithout the express permission of that patient.

Main duties of the job

Undertaking patient facing and patient supporting roles to ensureeffective medicines use, through shared decision-making conversations withpatients.

Carrying out medicines optimisation tasks including effective medicineadministration e.g. checking inhaler technique, supporting medication reviewsand medicines reconciliation. Where required, utilise consultation skills towork in partnership with patients to ensure they use their medicineseffectively.

Supporting medication reviews and medicines reconciliation for new carehome patients and synchronising medicines for patient transfers between caresettings, linking with local community pharmacists, and referring to thepharmacist for structured medication reviews.

Providing specialist expertise, where competent, to address both thepublic health and social care needs of patients, including lifestyle advice,service information, and help in tackling local health inequalities.

Taking a central role in the clinical aspects of shared care protocolsand liaising with specialist pharmacists for more complex patients.

Supporting initiatives for antimicrobial stewardship to reduceinappropriate antibiotic prescribing.

Support the Clinical Team in SMRs i.e. organise necessary monitoringtest prior to SMR

Manage shared careprotocols and liaise with Clinical Pharmacists for more complex patients

About us

At Lionwood Medical Practice, we are dedicated to providing comprehensive and compassionate healthcare services to individuals and families in Norwich and the surrounding communities. Our practice is committed to promoting wellness, preventing illness, and delivering high-quality care that meets the diverse needs of our patients. The practice has a patient list size of nearly 15,000 and continues to grow and expand the offering of services to meet the needs of the local resident and their families.

Key Features:

Patient-Centred Care We prioritise the well-being and satisfaction of our patients, striving to create a welcoming and supportive environment where every individual feels valued and respected.

Experienced Healthcare Team Our team of skilled healthcare professionals, including general practitioners, nurses, and support staff, is committed to delivering personalised care and building long-term relationships with our patients.

Comprehensive Services From preventive care and routine examinations to chronic disease management and minor procedures, we offer a wide range of primary care services to address the health needs of patients of all ages.

Community Engagement We are actively involved in our local community and work in collaboration with other healthcare providers to promote health and wellness for all residents.

Job responsibilities

As part of the prescribing team the post holder is responsible insupporting our GPs, Nursing. Pharmacists, other clinical staff and receptionteams, coordinating discharge summaries and medication reviews, playing acentral role in repeat prescribing processes, liaising with our patients,carers, hospital and community pharmacies, responding to medication queries andupdating medical records.

All staff must follow the professional codes of practice. This meansthat they must make every effort to protect confidentiality. It also means thatno identifiable information about a patient is passed to anyone or any agencywithout the express permission of that patient.

Working as a key member within the GP practice teams, contributing toprescribing of the highest quality, safety and value and supporting medicinesoptimisation.

Reporting to the GP Prescribing Lead the post holder will providesupport to the GPs, Nurses, HCAs, Clinical Pharmacists, Prescription Clerksand other clinical staff and reception teams to co-ordinate dischargesummaries, medication reviews and ensure the safe prescribing of medication.

The post holder will support the development of a safe, cost effective,efficient practice repeat prescribing system through reviewing, improving, andimplementing medicines management processes.

Your core role will cover responsibilities in clinical, and technicaland administrative areas.

Clinical:

Undertaking patient facing and patient supporting roles to ensureeffective medicines use, through shared decision-making conversations withpatients.

Carrying out medicines optimisation tasks including effective medicineadministration e.g. checking inhaler technique, supporting medication reviewsand medicines reconciliation. Where required, utilise consultation skills towork in partnership with patients to ensure they use their medicineseffectively.

Supporting medication reviews and medicines reconciliation for new carehome patients and synchronising medicines for patient transfers between caresettings, linking with local community pharmacists, and referring to thepharmacist for structured medication reviews.

Providing specialist expertise, where competent, to address both thepublic health and social care needs of patients, including lifestyle advice,service information, and help in tackling local health inequalities.

Taking a central role in the clinical aspects of shared care protocolsand liaising with specialist pharmacists for more complex patients.

Supporting initiatives for antimicrobial stewardship to reduceinappropriate antibiotic prescribing.

Support the Clinical Team in SMRs i.e. organise necessary monitoringtest prior to SMR

Manage shared care protocols and liaise with Clinical Pharmacists formore complex patients

Technical and Administrative:Working with the GP practice multi-disciplinary team to ensure efficientmedicines optimisation, including implementing efficient ordering and returnprocesses and reducing wastage.

Providing training and support on the legal, safe and secure handling ofmedicines, including the implementation of the Electronic Prescription Service EPS and electronic Repeat Dispensing eRD

The role will also require pharmacy technicians to support theimplementation of national prescribing policies and guidance within GPpractices, care homes and other primary care settings. This will be achievedthrough undertaking clinical audits (e.g. use of antibiotics), supportingquality improvement measures and contributing to the Quality and OutcomesFramework and enhanced services. In addition, pharmacy technicians will assistin the delivery of medicines optimisation incentive schemes (e.g. medicinesswitches) and patient safety audits.

Person Specification

Qualifications

• Pharmacy technicians are registered healthcare professionals, who have been undertaking clinical and technical roles in hospitals, community and primary care. Their initial 2-year training is mandated by the General Pharmaceutical Council GPhC, which specifies criteria to register as a pharmacy technician and this covers the education, training and experience requirements.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.