Pharmacy Over the Counter/Dispenser

Robertsbridge Pharmacy; Rother; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local pharmacy in Rother is seeking a friendly and reliable Over the Counter (OTC) Pharmacy Assistant. The successful candidate will provide excellent customer service, assist with OTC medicines, and support the pharmacy team in daily operations. Experience in pharmacy or retail is beneficial, and strong communication skills are essential. Join us to enhance the health of our community in a vibrant, customer-focused environment.

Qualifications

• Previous pharmacy or retail experience is preferred.
• Strong communication and interpersonal skills are essential.
• Must be friendly, approachable, and customer-focused.

Responsibilities

• Greet and assist customers in a polite and professional manner.
• Advise customers on OTC medications and health queries.
• Sell medicines and healthcare products in line with guidance.
• Maintain stock levels and ensure the shop floor is organised.

Skills

Communication skills

Customer focus

Attention to detail

Organisational skills

Job description

Overview

Job Summary: We are seeking a friendly, reliable, and customer-focused Over the Counter (OTC) Pharmacy Assistant to join our team. You will be the first point of contact for customers, providing excellent service, selling OTC medicines, and supporting the pharmacy team in daily operations.

Key Responsibilities

• Greet and assist customers in a polite and professional manner
• Advise customers on OTC medications and general health queries
• Sell medicines and healthcare products in line with pharmacy guidelines
• Refer customers to the pharmacist when necessary
• Maintain stock levels, restock shelves, and check expiry dates
• Operate the till and handle cash/card transactions
• Process NHS and private prescriptions under pharmacist supervision
• Ensure the shop floor is clean, organised, and well-presented
• Support with administrative tasks and stock deliveries
• Comply with all health, safety, and hygiene standards

Requirements

• Previous pharmacy or retail experience (preferred but not essential)
• Strong communication and interpersonal skills
• Friendly, approachable, and customer-focused
• Ability to work in a fast-paced environment
• Willingness to learn and develop through training
• Attention to detail and good organisational skills
• Basic IT skills