Pet-Loving Veterinary Receptionist: Front Desk & Client Care

Medivet Group; Horley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading veterinary practice in Horley is seeking a dedicated Veterinary Receptionist to provide exceptional client care and manage reception duties. The role requires excellent communication skills, a calm demeanor under pressure, and a love for animals. Responsibilities include managing appointments, handling payments, and ensuring the practice operates smoothly. Competitive benefits such as health cash plans and additional leave are offered. Join the team to make a positive impact in the lives of pets and their owners.

Benefits

Health cash plan

Life Assurance

24-hour counselling access

5 weeks annual leave

Interest free Season Ticket Loan

Cycle to Work scheme

Qualifications

• Ability to remain calm under pressure and be diplomatic.
• Experience in using online appointment booking systems.
• Trustworthy and responsible.

Responsibilities

• Ensure the practice is ready for opening and closing.
• Triage the impact of any emergency appointments.
• Manage the practice diary for appointment availability.
• Carry out reception duties and greet clients.
• Process repeat prescription order requests.

Skills

Excellent client facing and reception skills

Experience of working as part of a team

Client care skills

Good numeracy skills

Administration skills and experience

Job description

A leading veterinary practice in Horley is seeking a dedicated Veterinary Receptionist to provide exceptional client care and manage reception duties. The role requires excellent communication skills, a calm demeanor under pressure, and a love for animals. Responsibilities include managing appointments, handling payments, and ensuring the practice operates smoothly. Competitive benefits such as health cash plans and additional leave are offered. Join the team to make a positive impact in the lives of pets and their owners.