Pet Care Centre Lead: Inspiring People & Ops Excellence

KiddyKare Ltd; Oxford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading pet care company is seeking a Deputy Manager for their Godalming Pet Care Centre in the UK. The role involves leading a team, managing store operations, and delivering exceptional customer experiences. Ideal candidates will have experience in retail or customer-focused management, a passion for coaching others, and strong organizational skills. The position offers industry-leading training and opportunities for career progression in a supportive environment.

Benefits

Generous colleague discounts

Career progression opportunities

Training and development programs

Qualifications

• Experience in managing a retail or customer-focused team.
• Experience with KPIs and driving performance.
• Ability to remain calm under pressure.

Responsibilities

• Lead and inspire a team to achieve performance goals.
• Manage store operations including stock and compliance.
• Deliver exceptional customer experiences.

Skills

Team leadership

Customer service

Performance management

Strong communication

Operational excellence

Job description

A leading pet care company is seeking a Deputy Manager for their Godalming Pet Care Centre in the UK. The role involves leading a team, managing store operations, and delivering exceptional customer experiences. Ideal candidates will have experience in retail or customer-focused management, a passion for coaching others, and strong organizational skills. The position offers industry-leading training and opportunities for career progression in a supportive environment.