Personal Support Assistant

Brackenberry Limited; Nottingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local recruitment agency is looking for a Personal Support Assistant in Nottinghamshire. This role involves providing essential administrative and secretarial support, managing complex schedules, and handling sensitive information. Applicants should have experience in a similar role, be proficient in Microsoft Office, and demonstrate strong organisational skills. This position is a 6.5-month contract with the possibility of extension, and immediate availability is preferred.

Qualifications

• Proven experience in secretarial or administrative roles in demanding environments.
• High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Proven ability to maintain confidentiality and exercise discretion.
• Excellent organisational and time-management skills required.

Responsibilities

• Provide confidential secretarial support including managing diaries and scheduling.
• Act as primary contact, screening calls and emails, prioritising urgent matters.
• Establish and maintain efficient filing systems in compliance with policies.
• Organise travel and accommodation logistics for team members.
• Handle sensitive information with discretion adhering to data protection policies.

Skills

Excellent organisational skills

High proficiency in Microsoft Office Suite

Ability to handle confidential information

Time-management skills

Strong communication skills

Job description

We are working closely alongside a local authority in Nottinghamshire to assist with the appointment of a Personal Support Assistant on a 6.5-month contract, highly likely to be extended at client’s discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £13.26–£17.14 per hour

Hours per week: 23

Summary

Nottinghamshire County Council is seeking a highly organised, proactive, and confidential Personal Support Assistant to provide essential administrative and secretarial support. The role is focused on ensuring the efficient and effective operation of the office or service area by managing complex schedules, handling sensitive documentation, and acting as a primary point of contact for key internal and external stakeholders. This role requires excellent administrative skills, discretion, and the ability to manage competing priorities in a fast‑paced environment.

Responsibilities

• Provide comprehensive, proactive and confidential secretarial support, including the expert management of an electronic diary, scheduling meetings, and ensuring all necessary preparations (documents, booking rooms, etc.) are completed well in advance.
• Act as the primary point of contact, screening calls, emails, and correspondence, prioritising urgent matters and directing enquiries to the appropriate person or service when necessary.
• Establish and maintain efficient and secure electronic and physical filing systems, ensuring compliance with data protection and record‑retention policies.
• Organise and coordinate travel, accommodation, and related logistics for managers and team members as required.
• Handle sensitive and confidential information with the utmost discretion and integrity, adhering strictly to the Council’s confidentiality and data protection policies.

Essential Qualifications

• Proven experience working in a demanding secretarial, administrative, or personal assistant role, preferably within a large public sector or corporate environment.
• High proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint and Outlook) for scheduling, communication, documentation, and data presentation.
• A demonstrable track record of maintaining confidentiality and exercising discretion when handling sensitive information.
• Excellent organisational and time‑management skills with the ability to manage multiple priorities simultaneously and meet tight deadlines under pressure.

• You should be available to work immediately or at short notice.
• You should have the right to work in the U.K.

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and are an equal‑opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer‑term basis and can sometimes become permanent.

Important: We will interpret your application as permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. If the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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