Personal Banker - Golders Green

LJ Recruitment; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading banking institution in Golders Green is seeking a Personal Banker to enhance client relationships and drive sales. Ideal candidates should be self-motivated with experience in customer service and retail banking. This role offers a competitive salary of £25,500 and the chance to work in a supportive team environment.

Qualifications

• Prior experience in retail banking or a sales-related role.
• Excellent written and verbal communication skills.
• Self-motivated and target-driven.

Responsibilities

• Build and maintain strong client relationships.
• Deliver superior customer service through phone and email.
• Process new account applications and service requests.

Skills

Customer service experience

Sales ability

Interpersonal skills

Communication skills

Organizational skills

Job description

About the Role

We\'re currently seeking an enthusiastic and customer-focused Personal Banker to join our team in Golders Green. This is an exciting opportunity for someone with a strong background in customer service or banking to take the next step in their career.

As a Personal Banker, you will play a key role in supporting the branch to achieve its sales goals by delivering first-class service to existing clients and by helping to attract and retain new clients. You\'ll be part of a dynamic, professional team where your contributions truly matter.

Key Responsibilities

• Build and maintain strong client relationships, identifying new business opportunities through referrals, internal networks, and personal connections.
• Deliver superior customer service, handling phone and email enquiries efficiently and professionally.
• Promote the bank\'s products and services by understanding customer needs and offering tailored solutions.
• Process new account applications and service requests, including account openings, remittances, postal services, and cheque despatches.
• Support anti-money laundering (AML) compliance by preparing risk matrices and maintaining accurate records.
• Operate and manage cash handling functions in line with internal controls and procedures.
• Represent the branch at external business development and sales events.
• Provide cover for clerical staff and other team members as required.

What We\'re Looking For

• Prior experience in retail banking, customer service, or a sales-related role (preferred).
• Excellent interpersonal and communication skills, both written and verbal.
• Strong sales ability and confidence to recommend appropriate products and services.
• Self-motivated and target-driven with a professional and customer-focused approach.
• Highly organised with the ability to manage multiple tasks effectively.
• Comfortable working independently and as part of a wider team.

Why Join Us?

• Be part of a supportive and collaborative branch team
• Develop your skills through real-world experience and interaction with a diverse customer base
• Opportunity to attend external events and grow your local professional network
• Stable, permanent position with a competitive salary of £25,500

Ready to apply?

If you\'re passionate about delivering great service and want to make a real impact, we\'d love to hear from you.