Personal Assistant for Children and Young People Care Group (WCYP)

East Kent Hospitals University NHS Foundation Trust; Canterbury; On-site; GBP 24,000 - 28,000; Full time

Job summary

A major healthcare institution in Canterbury is seeking a Personal Assistant to support a team of Senior Management. This band 4 role involves providing administrative aid, including meeting support, diary management, and handling business correspondence. Candidates should possess excellent communication skills and prior experience in a busy administrative setting. This position offers a chance to contribute to improving healthcare services for the community.

Qualifications

• Experience in administrative roles within busy environments.
• Ability to type accurately and take minutes.
• Organized and able to prioritize workloads.

Responsibilities

• Provide meeting support including preparing agendas and taking minutes.
• Manage inboxes and diary management.
• Coordinate action logs and ensure follow-up tasks are completed.

Skills

Previous experience working within a busy administrative environment

Excellent communication skills both verbal and written

Advanced secretarial skills

Managing complex workload with competing demands

Good interpersonal skills

NHS experience

Education

GCSE A-C (or equivalent) in English and Maths

ECDL or equivalent

RSA or equivalent

Job description

Personal Assistant for Children and Young People Care Group (WCYP)

The closing date is 06 October 2025

We have an excellent opportunity available for someone who wants to enhance and develop their PA skills. The role is a band 4 Care Group PA role supporting a passionate team of Senior Management. The administrative team is small and works together to provide that flawless support to Senior Management, and it would be great to have you as part of the team.

Overview

We are part of East Kent Hospitals University NHS Foundation Trust, one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 695,000 people. Our vision is "great healthcare from great people" and we are guided by our values: "People feel cared for, safe, respected and confident that we are making a difference". We have a new way of working called "We care" which empowers frontline staff to lead improvements day-to-day.

Responsibilities

The core focus of the role is providing meeting support to the Care Group; this includes preparing agendas, taking live minutes, coordinating the action log and ensuring follow-up within the required timeframe. Providing meeting support will give you insight into the day-to-day running of the Care Group, help you understand business needs and provide the administrative support required by our busy Care Group.

In addition to meeting support, you will be dealing with Business World, Health Roster, setting up WebEx, managing inboxes, diary management, and formatting documents.

If you thrive on being busy, take pride in supporting Senior Management, and have confidence in grasping the business needs of our Care Group, this may be the role for you.

About us

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 695,000 people.

Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'.

We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form. We are able to sponsor candidates on a Skilled Worker Visa for roles Band 5 and above.

Qualifications

• GCSE A-C (or equivalent) in English and Maths or equivalent professional experience
• ECDL or equivalent
• RSA or equivalent

Skills and Experience

• Previous experience working within a busy administrative environment
• Excellent communication skills both verbal and written
• Advanced secretarial skills including the ability to type accurately and take minutes of meetings as required; diary management
• Managing complex workload with competing demands
• Good interpersonal skills with the ability to remain calm under pressure
• NHS experience

Personal/professional attributes

• Excellent communication skills both verbal and written
• Able to use own initiative
• Well organised and able to prioritise own workload and that of others

Governance

• Experience of a range of secretarial / administrative work procedures and practices with an advanced level of theoretical knowledge
• NHS policy and impact on services

Other requirements

• To be aware of and adhere to the Trust's Vision, Mission and Values
• Ability to travel in a timely manner between Trust sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

East Kent Hospitals University NHS Foundation Trust