Personal Assistant

Colville Search Limited; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading independent estate agency in London is seeking a highly organised Sales Assistant / Property Administrator to provide essential administrative support to the sales team. This role requires meticulous attention to detail, strong communication skills, and the ability to thrive in a fast-paced environment. Responsibilities include managing CRM systems, coordinating property viewings, and ensuring compliance with regulatory procedures. Join this exciting next chapter in a boutique agency setting.

Qualifications

• Proven administrative experience in a property, professional services, or high-end client-facing role.
• Flawless attention to detail in spelling, formatting, compliance, and record-keeping.
• Confident communication skills for liaising with high-net-worth individuals (HNWIs) and senior stakeholders.

Responsibilities

• Provide comprehensive administrative support to the sales team.
• Manage and maintain CRM systems and property databases.
• Act as the first point of contact for clients, delivering a professional impression.
• Coordinate property viewings and key logistics.
• Assist in the production of marketing materials and online listings.
• Oversee diary management and internal scheduling.
• Ensure compliance with regulatory procedures.
• Support with ad hoc tasks for office management.

Skills

Administrative experience in property

Attention to detail

Communication skills

Microsoft Office Suite

CRM systems

Organizational skills

Teamwork

Job description

Our client is a leading independent estate agency with a distinguished reputation for excellence, discretion, and professionalism. With deep roots in prime central London and a portfolio of some of the capital’s most prestigious homes, we are opening a brand-new office to continue our tradition of service and success.

We are now seeking a highly organised and confident Sales Assistant / Property Administrator to be a vital part of this exciting next chapter.

The Role

This is a dynamic, admin-heavy role at the heart of the office. You'll be supporting the sales team with high-level administrative functions while also being a key point of contact for clients and stakeholders. Attention to detail is essential, and you must thrive in a fast-paced environment where precision and professionalism are non-negotiable.

Key Responsibilities

• Provide comprehensive administrative support to the team, including preparing property brochures, client correspondence, and legal documents
• Manage and maintain CRM systems and property databases with absolute accuracy
• Act as the first point of contact for clients – both in person and over the phone – delivering a polished, warm, and professional impression of the company
• Coordinate property viewings, valuations, and key logistics between clients, agents, and solicitors
• Assist in the production of marketing materials and online property listings
• Oversee diary management and internal scheduling for the team
• Ensure compliance with AML and other regulatory procedures
• Support with ad hoc tasks to ensure the smooth and professional running of the new office

Requirements

• Proven administrative experience in a property, professional services, or high-end client-facing role
• Meticulous attention to detail – spelling, formatting, compliance, and record-keeping must be flawless
• Confident and articulate communicator – able to liaise with HNWIs and senior stakeholders with ease
• Strong IT skills – confident using Microsoft Office Suite, CRM systems and online platforms
• Highly organised, efficient, and proactive
• Discreet and trustworthy with sensitive client information
• A team player with a calm, can-do attitude, especially under pressure

As a boutique agency, Colville Search receives a high volume of applications and unfortunately, we are unable to respond to each one individually. If you are already registered with us, please feel free to reach out directly to your consultant for updates or to discuss a specific role.