Personal Assistance to the CEO - Lyndhurst, Hampshire

THE PIG Hotels (Home Grown Hotels); Lyndhurst; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading hotel group in Lyndhurst seeks a Personal Assistant to the CEO. This role involves high-level executive support, managing the CEO's diary, coordinating travel, and facilitating communication with stakeholders. The ideal candidate will have proven experience in a similar role, excellent organisational and communication skills, and proficiency in Microsoft Office Suite. This position demands adaptability in a fast-paced environment and offers a chance to work closely with senior leadership within a vibrant hotel setting.

Qualifications

• Proven experience as a PA supporting senior leadership.
• Experience in the hospitality or travel industry preferred.
• Ability to multitask and adapt to changing priorities.

Responsibilities

• Manage and maintain the CEO's diary and activities.
• Prepare briefing materials, reports, and presentations.
• Arrange comprehensive travel plans including flights and accommodation.
• Serve as a first point of contact for internal and external stakeholders.
• Assist with corporate events and special projects.

Skills

Organisational skills

Discretion

Communication skills

Problem-solving abilities

Time management

Tools

Microsoft Office Suite

Productivity tools

Job description

Personal Assistance to the CEO - Lyndhurst, Hampshire

Location: Clayhill, Lyndhurst

Department: SLT

Hours & Working Pattern: 40 hours per week Monday-Friday (flexibility required to accommodate business demands). Home working on some days.

Reporting to: CEO

We are delighted to announce a rare opportunity to join our team as the Personal Assistant (PA) to the CEO. This role provides high-level executive support to ensure the efficient management of the CEO's diary and activities across our multi-site, growing hotel group. This role requires exceptional organisational skills, professionalism, discretion, and the ability to manage complex schedules and priorities within a fast-paced environment. It is essential that you have proven experience as a professional PA or EA.

Executive Support

• Manage and maintain the CEO's diary, ensuring effective prioritisation of meetings, travel, and commitments.
• Handle incoming correspondence, emails, calls, and requests; prioritise and respond on behalf of the CEO when appropriate.
• Prepare briefing materials, reports, presentations and meeting documentation.
• Coordinate board meetings, senior leadership team (SLT) meetings, town hall meetings and follow up on action items.
• Provide support as required to the wider SLT.
• Track SLT & Hotel Director holiday.
• Acts as a key liaison and point of communication between the CEO, SLT, Hotel Directors, external partners, and stakeholders.

Travel & Logistics

• Arrange comprehensive travel plans including flights, accommodation, itineraries, and meeting schedules.
• Ensure all arrangements support efficiency and align with business objectives.

Communication & Stakeholder Engagement

• Serve as a professional first point of contact for internal and external stakeholders.
• Draft and review correspondence, announcements, and communication on behalf of the CEO.

Project & Event Support

• Assist with planning and executing corporate events, hotel openings, site visits, and SLT events.
• Conduct research and prepare insights or market summaries to support strategic decision-making.
• Support special projects as required by the CEO.

Administrative Excellence

• Manage confidential information with the highest levels of discretion.
• Handle expenses, mileage, procurement requests, and executive office administration.
• Maintain filing systems, databases, and document controls.
• Prepare invoices and external business correspondence.

Qualifications & Experience

• Proven experience as a PA, or similar role supporting senior leadership.
• Experience in the hospitality, travel, or service industry preferred.
• Strong proficiency in Microsoft Office Suite and modern productivity tools.
• Exceptional written and verbal communication skills.
• Strong time management, problem-solving abilities, and attention to detail.
• Ability to multitask and adapt to rapidly changing priorities.