Perinatal Team Secretary | Patient Care Admin (4 days)

Rotherham Doncaster & South Humber NHS Foundation Trust; Rotherham; On-site; GBP 22,000 - 26,000; Full time

Job summary

A public healthcare provider in Rotherham is looking for a Team Secretary to join their Perinatal Team. The role requires providing effective administrative support, maintaining patient records, and ensuring high levels of customer service. The ideal candidate will have strong communication skills, empathy for distressed patients, and experience with administrative tasks, particularly using SystmOne. This is a rewarding role within a dedicated team focused on mental health services.

Qualifications

• Experience in a secretarial or administrative role is preferred.
• Ability to handle sensitive situations with discretion.
• Strong organisational skills and attention to detail.

Responsibilities

• Provide confidential, quality administrative service to the Care Group.
• Display high levels of customer service at all times.
• Answer telephone calls adhering to set protocols.
• Maintain up-to-date computerised patient records.
• Assist in producing high-quality documentation.

Skills

Confidentiality

Customer service

Communication

Empathy

Microsoft Word

Administrative support

Tools

SystmOne

Job description

A public healthcare provider in Rotherham is looking for a Team Secretary to join their Perinatal Team. The role requires providing effective administrative support, maintaining patient records, and ensuring high levels of customer service. The ideal candidate will have strong communication skills, empathy for distressed patients, and experience with administrative tasks, particularly using SystmOne. This is a rewarding role within a dedicated team focused on mental health services.