Performance and Insight Analyst

Cumberland Council; Carlisle; On-site; GBP 38,000 - 40,000; Full time

Job summary

A local government authority in Carlisle is looking for an enthusiastic individual to join their Performance and Insight team. This role involves providing business intelligence and data analysis support for decision-making. Ideal candidates should hold a degree, have experience with large datasets, and possess strong skills in Power BI and Microsoft Office. The position offers a salary between £38,220 and £39,152 per annum and falls under a fixed-term contract for 12 months.

Benefits

Guaranteed interviews for certain applicants

Opportunities for professional development

Qualifications

• Experience working with large datasets and presenting analysis.
• Ability to apply national guidance on statutory performance returns.
• Excellent IT and quantitative analysis skills.

Responsibilities

• Provide performance and business intelligence support for strategic planning.
• Deliver high-quality data and business intelligence analysis.
• Support management in improving services across the council.

Skills

Data analysis

Power BI

Microsoft Office

Interpersonal skills

Problem-solving

Education

Degree in relevant field

Tools

Database management systems

Statistical analysis software

Job description

Salary: £38,220 - £39,152 per annum

Hours: 37 hours per week

Location: Carlisle

Contract: Fixed Term for 12 months

We Are Creating a Place

• Where everyone can thrive, be themselves, and access unique opportunities.
• Where careers can grow – through skill-building, leadership, or specialist roles.
• Where people feel heard and empowered to bring ideas to life.
• With simpler, smarter structures that reduce duplication and focus resources on what matters to residents.

If you thrive on supporting people through change, enjoy engaging and inspiring diverse audiences, and want to make a real difference to the future of Cumberland Council, we’d love to hear from you.

About This Opportunity

This post sits within the council’s corporate Performance and Insight service providing a central business intelligence function and a source of central expertise in relation to data analysis and insight generation, performance management, data management and governance. The team work collaboratively across the council as well as with external partners to unlock meaningful insight that will have a positive impact on residents’ lives through better informed decision-making at all levels of the organisation (operational and strategic) and the wider Cumberland public services system.

Working as part of a new and innovative Performance and Insight team and liaising closely with colleagues across the council, you will help provide performance and business intelligence support for strategic planning, service delivery and statutory data requirements.

Your work will involve supporting the provision of high-quality data and business intelligence analysis, improving data quality, completing statutory returns and providing expert knowledge and guidance on these aspects of performance management, providing support for inspection regimes, such as Ofsted and CQC, and supporting all tiers of management and commissioners to improve services across the council.

Who We’re Looking For

We are looking for an enthusiastic individual, ideally educated to degree level (or equivalent experience), with a keen interest in supporting services to use data as evidence for decision-making who is able to work under pressure and who is able to demonstrate the ability to decipher, interpret and apply national guidance on statutory performance returns to ensure returns are accurate, auditable and meet required timescales.

Experienced in working with large and complex datasets and presenting analysis using a variety of IT packages, you will have excellent IT skills and proven ability to learn new packages as well as knowledge of relevant specialist software – in particular a sound working knowledge of Power BI (and/or other similar visualisation packages).

Experience of case management systems such as System C (Liquid Logic) would be an advantage.

To Apply For This Post, You Must

• Be able to demonstrate the ability to decipher, interpret and apply national guidance on statutory performance returns to ensure returns are accurate, auditable and meet required timescales.
• Be educated to degree (or equivalent) level in a relevant OR equivalent level of relevant experience. A degree with strong a maths, business or data/ICT element is desirable.
• Have excellent IT skills (including in Microsoft packages) as well as good literacy and numeracy skills and demonstrable effective problem-solving skills.
• Have some experience of managing and analysing data from database to dashboard.
• Be able to produce charts tables, maps, dashboards and employ statistical/analytical techniques including extracting data from systems and understanding database relationships.
• Have experience of presenting data and information using a variety of IT packages and knowledge of specialist software that underpins the team’s work areas such as Power BI and/or other similar visualisation packages.
• Show attention to detail for the accuracy of information and show evidence of attention to detail in working methods.
• Possess good presentation, written and verbal communication skills, good interpersonal skills and good organisational skills with the ability to work as part of a team as well as on your own initiative (including working from home).

We’re looking for individuals who embody our organisation's core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services and shape a better future for our communities.

We’re also about potential over perfection and we can help you grow in the role and thrive in your career.

Be sure to take a look at the post specification (below) for the essential criteria for this role.

Contact

For more information about the role or to arrange an informal chat prior to your application, please contact Eve Blance [e-mail]

Guaranteed Interviews

We offer a guaranteed interview to the following applicants as long as your application can demonstrate you meet the essential criteria for the role.

• Those who consider themselves disabled as defined by the Equality Act 2010
• Those in care or who have left care and are aged 24 and under
• Those who identify as a member of the British Armed Forces community (service leavers, veterans, their partners or spouses, reservists, cadets).

Diversity, Inclusion & Adjustments

We’re dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That’s why we’re a proud Disability Confident Leader and also an Age Friendly Employer – to provide opportunities for everyone to thrive.

If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing [e-mail]. While adjustments aren’t always guaranteed, we’ll always listen and we’ll try our best to accommodate your needs.

Application and Interview information

Easily apply by submitting your CV, Covering Letter and answering a few short questions

• Closing date: 8th February 2026
• Interview date: TBC

Please note this role may close early subject to demand. If you’re interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.

Please Read The Supporting Information

• Post Specification

Additional Resources

• Our Staff Benefits
• Candidate Support
• About Cumberland Council