People Solutions Analyst - 12 Month FTC

Visa; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A global payments technology company seeks a People Solutions Analyst to manage employee leave and severance programs in a hybrid role. Responsibilities include administering leave cases, advising stakeholders on HR policies, and ensuring compliance with labor laws. The ideal candidate has strong HR experience, attention to detail, and knowledge of relevant software tools like Workday. This position offers a dynamic environment with opportunities for continuous improvement, supporting a seamless employee experience.

Qualifications

• Experience with workplace adjustments and leave administration.
• Proven HR experience focusing on documentation.
• Knowledge of laws on leave and severance.
• Excellent detail orientation and accuracy.
• Strong communication skills, both written and verbal.

Responsibilities

• Administer and track employee leave and severance.
• Advise employees and managers on process compliance.
• Coordinate documentation and case management.
• Generate reports on program trends and improvements.
• Maintain accurate records and confidentiality.

Skills

Workplace adjustments administration

HR documentation management

Labor laws knowledge

Attention to detail

Communication skills

Severance operations management

Software tools (Workday, ServiceNow)

Team collaboration

Tools

Workday

ServiceNow

Job description

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The People Solutions Analyst is responsible for administering employee leave of absence programs, managing reasonable adjustments including flexible work programs in some countries and handling end to end severance operations. This individual will partner with stakeholders across these areas to foster continuous improvement and deliver a seamless and consistent employee experience.

Responsibilities

• Administer and track all employee leave of absence, severance, and accommodation cases, ensuring compliance with EU country specific regulations and company policies.
• Serve as a primary advisor to employees and managers on program processes, policies, and procedures.
• Partner with internal teams and external vendors to coordinate case management, documentation, and timely resolution of cases.
• Monitor program trends, generate reports, and make recommendations for process improvements to enhance the employee experience.
• Support the preparation and review of documentation for separations and accommodations, collaborating with relevant stakeholders as needed.
• Maintain accurate records and ensure the confidentiality of sensitive information.
• Conduct cost analysis and process payments related to severance, partnering with payroll and finance teams.
• Stay up to date with changes in relevant legislation, proactively updating processes and advising stakeholders to ensure ongoing compliance.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Qualifications

• Reasonable workplace adjustments and leave administration experience.
• Proven experience in HR, with a focus on document creation and management.
• Knowledge of labor laws and legal requirements related to severance, workplace adjustments and leave of absence.
• Excellent attention to detail and accuracy.
• Strong written and verbal communication skills.
• High level of discretion and confidentiality.
• Experience with managing severance operations including severance calculations and documentation generation.
• Strong verbal and written communication skills, with a track record of working closely with business leaders and employees.
• Experience with Workday and ServiceNow preferred or other comparable software tools acceptable.
• Strong attention to detail and organizational skills.
• Collaborative style and a good team player, with a strong customer focus and a commitment to employee experience and continuous improvement across all processes.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.