People Services Administrative Support (1.0FTE/FTC 12 months) - GCU01863

Glasgow Caledonian University; Glasgow; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading educational institution in Glasgow is seeking an HR Administrator for maternity cover to provide support throughout the recruitment cycle. Candidates should have exceptional customer service experience and proficiency in MS Office. The role involves liaising with managers, arranging interviews, and ensuring compliance with right to work requirements. This position offers a fixed-term contract for 12 months.

Benefits

Professional development opportunities

Family-friendly policies

Onsite childcare facilities

Qualifications

• Exceptional customer service experience from a demanding administrative role.
• Ability to interpret recruitment policies and compliance.
• Strong working knowledge of MS Office and databases.

Responsibilities

• Provide administrative support on the Recruitment and Selection cycle.
• Advertise roles and provide shortlisting documentation.
• Liaise to arrange interviews and administer contracts.

Skills

Customer service experience

MS Office proficiency

Attention to detail

Ability to work under pressure

Tools

MS Office

Online platforms

Job description

Overview

This is a full time/fixed term maternity cover opportunity for 12 months, from October 2025 to November 2026. Interviews for this role will take place week commencing 13 October 2025.

Glasgow Caledonian University (GCU) is a vibrant, values-led university with campuses in Glasgow and London. We are committed to high-quality education and research, strong employer partnerships, and providing opportunities for our students to achieve their career goals.

GCU holds notable rankings and accreditations, including EcoCampus Platinum, sustainability recognition, and strong graduate employability statistics. We are committed to equality, diversity and inclusion in all our work.

Responsibilities

• Provide administrative support, advice and guidance on all stages of the Recruitment and Selection cycle.
• Advertise roles on various platforms and provide shortlisting documentation.
• Liaise with managers and candidates to arrange interviews.
• Administer and issue contracts to successful candidates.
• Ensure compliance with right to work requirements by checking documents in line with Home Office requirements.
• Conduct new start induction meetings and ensure pre-employment checks (qualifications and references) are completed as identified on each role profile.
• Act as the first point of contact for operational HR queries by managing the main People Services mailbox and escalating issues as required.
• Provide cross-team support to areas such as resourcing, casework and staff development as needed.

Qualifications

• Exceptional customer service experience, ideally from a demanding high-paced administrative role.
• Ability to interpret policies and processes related to recruitment, right to work and compliance.
• Strong working knowledge of MS Office (Outlook, Word, Excel), online platforms (e.g., Teams) and databases.
• Ability to work under pressure, prioritise workload and maintain high attention to detail.
• Interest in progressing a career in an HR department.

EEO and Other Statements

As the University for the Common Good, we are committed to embedding equality, diversity and inclusion, and our values in everything we do. Applications from all suitably qualified candidates who demonstrate the GCU Values are welcome.

GCU is committed to fair and transparent recruitment, free from bias, and to attracting and retaining a high-performing workforce. The University holds the Athena Swan Silver award and the Race Equality Charter Bronze award. We are a Disability Confident (Committed) employer and will make reasonable adjustments for disabled applicants during the recruitment process. We are also signatories to the Armed Forces Covenant and offer a range of benefits including professional development opportunities, family-friendly policies, cycle to work, and onsite childcare facilities.

Please note that appointments will be made on the first point of the salary scale unless otherwise stated.