People and Culture Administrator

NORFOLK AND SUFFOLK NHS FOUNDATION TRUST; Norwich; On-site; GBP 22,000 - 28,000; Full time

Job summary

A regional healthcare provider in the United Kingdom is looking for a People and Culture Administrator to join their Business Partnering Team. This role involves providing essential administrative support across HR processes, serving as the first point of contact for HR queries, organizing hearings, and maintaining HR records. Ideal candidates will possess strong organizational and communication skills, with a passion for supporting people-focused services. Join a supportive team committed to personal and professional development.

Benefits

Ongoing training and development opportunities

Supportive work environment

Qualifications

• Ability to manage diaries and schedule meetings effectively.
• Proficiency in maintaining HR systems and databases.
• Strong interpersonal skills and a passion for supporting people-focused services.

Responsibilities

• Provide general administrative support to the People and Culture team.
• Organise and administer formal hearings and appeals.
• Act as the first point of contact for routine HR queries.

Skills

Organisational skills

Digital competence

Communication skills

Job description

We are seeking a People and Culture Administrator (Band 3) to join our Business Partnering Team at Norfolk and Suffolk NHS Foundation Trust. This role is key to providing high-quality administrative support across our People and Culture function, ensuring smooth delivery of HR processes and excellent service to our stakeholders.

You will be the first point of contact for routine HR queries, support formal hearings and appeals, and maintain accurate records and HR systems. If you are organised, digitally confident, and passionate about supporting people‑focused services, we would love to hear from you.

• Provide general administrative support to the People and Culture Business Partnering team.
• Organise and administer formal hearings and appeals, including note‑taking and preparing information packs.
• Act as the first point of contact for routine HR queries and triage enquiries appropriately.
• Support the Job Evaluation process and maintain robust records.
• Assist with FOI requests and other data‑related tasks.
• Maintain and update the HR intranet site, ensuring policies and documentation are current.
• Manage diaries, schedule meetings, and prepare agendas and minutes.
• Ensure accurate use of HR systems and databases for data storage, retrieval, and reporting.
• Work collaboratively across the People and Culture directorate to enhance service delivery.
• Uphold Trust values (Team, Accountable, Learn and Improve, Kind) in all interactions.

Working for our organisation

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us?

We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk?

The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.