Pension Implementation Analyst

Guidant Global; England; On-site; GBP 35,000 - 50,000; Full time

Job summary

A prominent consulting firm in the UK seeks an Implementation Analyst to lead client implementation projects and manage product integrations on technology platforms. The ideal candidate will mentor peers and deliver documentation to support operational readiness while ensuring timely project execution. This role demands strong problem-solving skills and an ability to work efficiently with clients and internal teams.

Responsibilities

• Lead client implementation projects.
• Implement products and services on technology platforms.
• Manage system configuration activities and quality.
• Deliver tools for successful calculation automation and data migration.
• Identify, troubleshoot, and resolve client queries and issues.
• Support Project Managers and Implementation Consultants.
• Deliver end user documents for Operational Readiness.
• Mentor and coach other Implementation Analysts.
• Follow procedures and produce relevant documents.

Job description

Role

Implementation Analyst (Scheme Benefits) – Level 3

Reports to

Scheme Benefits Implementation Manager

Primary purpose of the role

To ensure all aspects of a transition and change project are delivered on time and to a high standard within a controlled project environment.

Key responsibilities

• Lead client implementation projects
• Implement the products and services on our technology platforms
• Manage system configuration activities and quality
• Deliver tools to allow successful calculation automation and data migration
• Identify, troubleshoot and resolve client queries and issues
• Support Project Managers and Implementation Consultants through the efficient delivery of project tasks
• Deliver end user documents to support Operational Readiness and day to day administration
• Mentor and coach other Implementation Analysts
• Follow Evolve procedures and produce documents applicable for project and quality gates

Key tasks

• Meet with clients during the implementation cycle to understand their requirements, data, processes and systems, and make recommendations on how to implement our product(s)/service(s)
• Undertake scheme analysis and system configuration
• Support the production of requirement documentationParticipate in client meetings and project status calls
• Liaise with clients, third parties and Company departments
• Undertake data analysis and testing tasks
• Support the technical development of our technology platforms through participation in new and enhanced developments
• Provide support where necessary to the line manager in the effective management of staff
• Facilitate internal and external system training when required