Pega Architect

Uniting People; Sheffield; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading consultancy agency is seeking a Senior Pega Decisioning Architect in Sheffield. This hands-on role involves designing decisioning frameworks using the Pega platform, focusing on optimizing customer interactions. The ideal candidate has over 5 years of Pega experience, particularly in decisioning, and is proficient in integration techniques. A Pega Certified Decisioning Consultant qualification is preferred. This role offers a hybrid working environment and a contract duration of 6 months.

Qualifications

• 5+ years of hands-on experience in Pega with focus on decisioning.
• Deep experience with Pega CDH and Next-Best-Action tools.
• Strong knowledge of Pega's integration capabilities.

Responsibilities

• Architect and establish decision strategies using Pega CDH.
• Collaborate with stakeholders to create effective decisioning frameworks.
• Lead technical execution and configuration of decision artifacts.

Skills

Pega Decisioning expertise

Strong communication skills

Analytical and problem-solving

Agile methodology

Education

Pega Certified Decisioning Consultant

Tools

Pega 8.x

Job description

Overview

Urgent Contract Pega CDH Senior Decisioning Architect

Location: Sheffield - Hybrid

Contract: 6 months

Must have Banking domain experience

Role Summary

The Senior Pega Decisioning Architect is a hands-on, strategic role responsible for designing, building, and optimizing the decisioning framework within the Pega platform, with a strong focus on the Pega Customer Decision Hub (CDH). This individual will be a subject matter expert who can translate business goals into scalable and efficient decisioning strategies, while also performing the practical configuration and implementation of those solutions.

Key Responsibilities

1. Strategic Design & Architecture (Decisioning Vision)
   • Architecting Decision Strategies: Design and establish the architecture for complex decisioning strategies using Pega CDH, including Next-Best-Action (NBA) frameworks, real-time containers, and adaptive models.
   • Business to Technical Translation: Collaborate with business stakeholders, product owners, and data scientists to translate customer engagement goals and business requirements into effective and scalable decisioning frameworks.
   • Defining Policies & Rules: Define and implement engagement policies, arbitration rules, and predictive models to optimize customer interactions across various channels.
   • Data Integration: Ensure seamless integration with enterprise systems, including CRMs, data warehouses, marketing platforms, and third-party tools to support the decisioning engine.
2. Hands-on Configuration & Implementation (Technical Execution)
   • Decisioning Artifacts: Be responsible for the end-to-end build, unit testing, and deployment of Pega decisioning artifacts, such as strategies, propositions, treatments, actions, and contact policies.
   • Next-Best-Action Designer: Implement and configure rules within the Next-Best-Action Designer, including configuring arbitration, taxonomy, and strategies.
   • Model Management: Work hands-on with Pega\'s Adaptive Decision Manager (ADM) and Prediction Studio to create, monitor, and optimize adaptive and predictive models.
   • Data Flows & Sets: Develop and configure data flows, data sets, and data transform rules to support the decisioning and reporting requirements.
   • Troubleshooting & Performance: Actively participate in performance tuning, simulation testing, and validation of decisioning logic. Debug and troubleshoot the NBA framework and associated components.
3. Leadership & Collaboration
   • Technical Leadership: Provide technical guidance and mentorship to development teams, ensuring adherence to Pega best practices and architecture standards.
   • Cross-Functional Collaboration: Serve as a key liaison between business stakeholders, technical leads, and QA teams to ensure alignment and clear communication throughout the project lifecycle.
   • Code Review & Governance: Perform code and design reviews to ensure the quality and maintainability of the Pega solution. Ensure compliance with enterprise architecture standards and governance.
   • Documentation: Maintain comprehensive documentation of requirements, design decisions, and business processes related to the decisioning framework.

Required Qualifications & Skills

• Pega Experience: 5+ years of hands-on experience in Pega, with a strong specialization in Pega Decisioning.
• Core Decisioning Expertise: Deep, hands-on experience with Pega CDH, Next-Best-Action Designer, Pega AI, and related concepts.
• Technical Proficiency: Experience with Pega Platform versions 8.x and above.
• Proficiency in configuring strategies, propositions, treatments, and channels.
• Strong knowledge of Pega\'s data model, data flows, and integration capabilities (e.g., REST, SOAP).

Certifications (Highly Preferred)

• Pega Certified Decisioning Consultant (PCDC) is essential.
• Pega Certified Lead Decisioning Architect certification would be a significant advantage.

Soft Skills

• Exceptional communication and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Ability to work both independently and lead a team in an Agile environment.

Domain Knowledge

• Experience in industries that heavily use real-time personalization, such as financial services, telecommunications, or marketing, is highly desirable.