Peer Support Specialist - Transportation Facilitator

On the Road to Wellness; Manchester; On-site; GBP 22,000 - 28,000; Full time

Job summary

A peer support organization in Manchester seeks a conscientious transportation facilitator to ensure safe transport of members. Ideal candidates will have strong organizational skills, a valid driver's license, and must be 18+. The role is crucial in supporting mental health recovery, offering paid holidays and training opportunities.

Benefits

12 paid holidays

Paid day off for employee's birthday

No cost educational advancement opportunities

Required training provided

Qualifications

• Must be 18 years or older and possess a High School diploma or GED.
• Must have a valid driver’s license.
• Demonstrated experience as a driver or transportation specialist.

Responsibilities

• Provide safe and reliable transport of members and guests.
• Maintain accurate records of member interactions.
• Coordinate transportation needs with members.

Skills

Safe driving

Organizational skills

Conflict resolution

Communication

Education

High School diploma or GED

Job description

On the Road to Wellness is a non-clinical, member-driven peer support organization focused on supporting adults aged 18 and older in their mental health recovery and wellness journeys. With over 35 years of experience, we are dedicated to providing a safe and inclusive environment where individuals can cultivate and maintain their own sense of wellness through the power of education, communication, and engaging activities. We believe in fostering community ties and enhancing life skills through our various programs. Our services include free transportation, and we operate without insurance or identification requirements, ensuring that all individuals can access our support. As we continue to grow and expand our outreach, we are seeking a conscientious and reliable transportation facilitator to join our team. This person will play a crucial role in ensuring the safe transportation of our members using an agency-owned 12 passenger van. If you are passionate about mental health advocacy and have a knack for driving, we would love to hear from you!

Responsibilities

• Provide safe and reliable transport of members, participants and guests
• Maintain accurate and organized records of member interactions and services provided
• Direct contact with members, participants and guests to coordinate transportation needs
• Assist in the organization and maintenance schedules of OTRTW owned vehicles
• Collaborate with team members to ensure seamless communication and workflow
• Ability to resolve issues of conflict, complaint or incident using the principles of peer support

Qualifications and Experience

• Be 18 years or older and possess a High School diploma or GED
• Must have a valid NH driver’s license
• Self identify as having had a lived experience with mental health challenges
• Proven experience as a driver or transportation specialist in a similar role
• Able to pass an on-line driver safety course
• Be physically able to perform job-related duties
• Ability to multitask and prioritize in a fast-paced environment
• Strong organizational skills and attention to detail
• A commitment to confidentiality and understanding of mental health challenges
• Ability to pass a Peer Support Specialist certification course (within 1 year)

Benefits

• 12 paid holidays
• Paid day off for employee's birthday
• All required training provided by organization
• No cost educational advancement opportunities
• NH Peer Support Specialist Training Course