PCN Pharmacy Technician

Aspen Medical Practice; Gloucester; On-site; GBP 30,000 - 35,000; Full time

Job summary

A healthcare provider in Gloucester is seeking an experienced Pharmacy Technician to join its Primary Care Network. The role combines patient engagement with medicines optimisation and clinical support. You will work with a multidisciplinary team, run telephone clinics, and conduct medication reviews. The ideal candidate has a GPhC registration and at least two years of experience, along with strong organisational and communication skills. This position allows you to shape services for better patient outcomes.

Qualifications

• Minimum 2 years of experience as a Pharmacy Technician.
• Strong understanding of medicines optimisation and guidelines.
• Ability to work independently and in a team.

Responsibilities

• Provide telephone support to patients.
• Conduct clinical medication reviews.
• Support implementation of national and local prescribing guidance.
• Contribute to audit and quality improvement initiatives.
• Assist in management of medicines post-discharge.
• Play a role in training practice staff.

Skills

Medicines optimisation

Long-term condition management

Communication

Organisational skills

IT skills

Education

GPhC-registered Pharmacy Technician

NVQ Level 3 or 4 in Pharmacy Services

Postgraduate qualifications in clinical pharmacy services

Job description

We are looking for a proactive and experienced Pharmacy Technician to join our Primary Care Network (PCN) team, playing a pivotal role in delivering high-quality, patient-centred care. This is a varied and rewarding position that combines medicines optimisation, clinical support, and direct patient engagement to improve outcomes and reduce medicines-related risks for our patients.

As a key member of the multidisciplinary team, you will work closely with GPs, clinical pharmacists, nurses, and administrative staff to ensure patients receive safe, effective, and evidence-based treatment. You will be instrumental in supporting prescribing processes, resolving medication-related queries, and contributing to the development of safer, more efficient systems for repeat prescribing and medicines reconciliation.

A significant part of your role will involve running your own telephone clinics, particularly for those with uncomplicated hypertension and hypercholesterolaemia, as well as other long-term conditions such as asthma, COPD, and hypothyroidism. These clinics will focus on medication reviews, monitoring requirements, and supporting patients to optimise their use of medicines. You will be empowered to make recommendations for therapy changes in line with clinical protocols and in collaboration with senior pharmacists and GPs.

Interviews for this post will take place on 03/02/26, applicants will be informed on or before 23/01/26

Main duties of the job

• Provide telephone support to patients with questions or concerns about their medicines.
• Conduct clinical medication reviews, identifying potential interactions, safety concerns, or opportunities for deprescribing.
• Support the implementation of national and local prescribing guidance, including NICE recommendations and shared care protocols.
• Contribute to audit and quality improvement initiatives, helping to reduce medicines waste and improve prescribing safety.
• Assist in the management of medicines post-discharge, ensuring continuity of care and addressing discrepancies.
• Play a role in education and training, supporting practice staff in understanding medicines optimisation principles and safe prescribing practices.

This is a forward-thinking role with scope to develop and shape services, particularly in the area of long-term condition management. You will be encouraged to take initiative, contribute to service development, and work collaboratively across the PCN to deliver consistent, high-quality care. You will work closely with pharmacy staff and prescription clerks, receiving direct support and supervision to thrive in your role.

We are looking for someone who is not only technically skilled and knowledgeable, but also patient-focused, organised, and confident in communicating with both patients and professionals

About us

Aspen Medical Practice is a single practice Primary Care Network (PCN) and take full advantage of the additional resources this brings. We have over 30,000 patients and cover 3 sites.

We have a large and growing team of clinicians and a strong multi-disciplinary approach to providing high quality care. Our size gives us the opportunity to be at the forefront of change and to adopt new technology and diagnostics to better serve the needs of our patient population. We have an new purpose built health centre as our main site and have 2 smaller branch surgeries.

Aspen Medical Practice is an equal opportunities employer.

Job responsibilities

Please see attached document for the whole Job Description and Person Specification for Pharmacy Technician.

Person Specification

Qualifications

• GPhC-registered Pharmacy Technician with minimum 2 years experience
• NVQ Level 3 or 4 in Pharmacy Services (or equivalent)
• Postgraduate qualifications in clinical pharmacy services

Experience

• Strong understanding of medicines optimisation and long-term condition management
• Excellent communication, organisational, and IT skills
• Ability to work independently and as part of a multidisciplinary team
• Willingness to run own clinics and develop services in line with patient needs
• Experience in general practice or primary care
• Knowledge of NICE guidance, shared care protocols, and prescribing audits

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.