PCN Digital and Transformation Manager

NHS; Torquay; On-site; GBP 50,000 - 70,000; Full time

Job summary

A local healthcare network in Torquay is looking for a strategic leader to implement transformational initiatives across four medical practices. The ideal candidate will manage digital advancements, support service redesign, and ensure successful project delivery, requiring a background in primary care and excellent organisational skills. The role offers a competitive salary and opportunities for professional development.

Qualifications

• Experience in general practice or primary care.
• Understanding of primary care operations and NHS structures.
• Experience in supporting senior leaders.

Responsibilities

• Lead the development of a business plan for the PCN.
• Act as lead for digital transformation initiatives.
• Oversee implementation of new services and project evaluations.

Skills

Organisational skills

Proactive problem-solving

Interpersonal skills

Data handling

Education

Degree or equivalent knowledge

GCSEs in English and Maths

Tools

Microsoft Office (Word, Excel, Outlook)

GP IT systems (e.g., EMIS Web)

Job description

Torquay PCN is seeking a strategic, digitally skilled, and proactive individual to lead the development and implementation of transformational initiatives across our four member practices: Brunel Medical Practice, Chelston Hall Surgery, Southover Medical Practice, and Croft Hall Medical Practice. This role is integral to helping the PCN meet national priorities and deliver local improvements to patient care. The post-holder will work closely with the Clinical Director and Practice Managers to support service redesign, improve digital infrastructure, and drive innovation across the network. This is a leadership-level role requiring operational and strategic oversight, stakeholder engagement, and effective project delivery.

Main duties of the job

- Develop and deliver a comprehensive business plan to meet PCN DES and strategic goals, including management of ARRS budgets and financial planning.

- Act as the lead for digital and service transformation initiatives

- Collaborate with local health and social care organisations, and represent the PCN at Collaborative Board meetings

- Oversee implementation of new services, data analysis, and project evaluation

- Supervise PCN staff and coordinate the production of documentation such as agendas, reports, and funding proposals

- Monitor financial and performance metrics and report outcomes effectively

- To lead on annual projects such as COVID and Flu vaccination programs

About us

This role involves travel within the Torquay area as needed. Due to the nature of the role, this post is subject to a Disclosure and Barring Service (DBS) check under the Rehabilitation of Offenders Act (Exceptions Order) 1975.

Job responsibilities

Torquay PCN is seeking a strategic, digitally skilled, and proactive individual to lead the development and implementation of transformational initiatives across our four member practices: Brunel Medical Practice, Chelston Hall Surgery, Southover Medical Practice, and Croft Hall Medical Practice. This role is integral to helping the PCN meet national priorities and deliver local improvements to patient care. The post-holder will work closely with the Clinical Director and Practice Managers to support service redesign, improve digital infrastructure, and drive innovation across the network. This is a leadership-level role requiring operational and strategic oversight, stakeholder engagement, and effective project delivery. The role includes responsibility for financial oversight and budget setting.

Main Duties and Responsibilities

• Develop and deliver a comprehensive business plan to meet PCN DES and strategic goals, including management of ARRS budgets and financial planning.
• Act as the lead for digital and service transformation initiatives
• Collaborate with local health and social care organisations, and represent the PCN at Collaborative Board meetings
• Oversee implementation of new services, data analysis, and project evaluation
• Supervise PCN staff and coordinate the production of documentation such as agendas, reports, and funding proposals
• Monitor financial and performance metrics and report outcomes effectively
• To lead on annual projects such as COVID and Flu vaccination programs

Person Specification

Qualifications

• Degree or equivalent level of knowledge through experience
• GCSEs (or equivalent) in English and Maths

Personal Attributes

• Organised, adaptable, and able to work autonomously
• Able to manage multiple priorities under pressure
• Strong team player with a proactive, problem-solving approach

Experience

• Previous experience in general practice or primary care
• Strong understanding of primary care operations and NHS structures
• Experience supporting senior leaders and working with external partners
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Strong data handling and reporting skills
• Experience managing projects and budgets
• Excellent interpersonal and communication skills
• Experience with GP IT systems (e.g., EMIS Web)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.