Payroll Advisor

Poundland; Walsall; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail company is seeking a Payroll Advisor to manage payroll services for over 13,000 colleagues across the UK and Ireland. The ideal candidate will have experience with managed service payroll providers and strong Excel skills. This role involves processing payroll accurately, resolving queries, and maintaining data confidentiality. Join our dedicated team to make a meaningful impact and enjoy a range of employee benefits.

Benefits

Professional development

Bonus Potential

Free On-Site Parking

Onsite Coffee Lounge

Exclusive Store Discounts

Family-Friendly Benefits

My Staff Shop

Life Assurance Cover

Health & Wellbeing Programme

Holiday Allowance

Pension Scheme

Qualifications

• At least 2 years experience in payroll processing.
• Experience with Excel for data handling and analysis.
• Ability to resolve queries promptly and efficiently.

Responsibilities

• Processing payroll for over 13,000 employees across the UK and Ireland.
• Maintaining accurate payroll data while ensuring confidentiality.
• Collaborating with line managers to resolve payroll queries.

Skills

Experience with managed service payroll provider for 3,000+ employees

Skilled in Excel (V-lookups, pivot tables, formulas)

Strong communication skills

Attention to detail

Tools

ResourceLink or similar HRIS / payroll system

Job description

About the role...

Are you a payroll professional with a keen eye for detail and a passion for people?

We’re looking for a Payroll Advisor to join our team where your work helps ensure that over 13,000 colleagues across the UK and Ireland are paid accurately and on time.

As a Payroll Services Advisor, you will play a key role in delivering timely and accurate payroll services for both 4-weekly and monthly pay runs through our managed service provider. You'll be working closely with a collaborative team, ensuring a smooth and compliant payroll process.

We uphold three core behaviours that guide all our actions :

Love Our Customers : We strive to delight our customers, listening and responding to their needs because they are our priority.

Care for Our Colleagues : We support each other to foster a workplace where everyone can thrive.

Protect Our Pounds / Euros : We are committed to cost-efficiency and value, ensuring every penny counts.

We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Why choose us?

• Professional development : A comprehensive induction plan and the opportunity to complete in‑house development programmes to set you up for success or to pursue QUALIFICATION through our apprenticeship programme.
• Bonus Potential : Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements.
• Free On‑Site Parking : Enjoy the convenience of free parking, making your daily commute hassle‑free.
• Onsite Coffee Lounge : Take advantage of our onsite coffee lounge, a perfect space to relax and recharge during breaks.
• Exclusive Store Discounts : Receive a 10% discount on most in‑store purchases, enhancing your shopping experience.
• Family‑Friendly Benefits : Our comprehensive benefits are designed to support your and your family’s needs.
• My Staff Shop : Gain exclusive discounts through our ‘My Staff Shop’ portal, saving on various products and services.
• Life Assurance Cover : Enjoy peace of mind with our life assurance cover, securing your family’s future.
• Health & Wellbeing Programme : Benefit from an employee assistance programme that supports your health and wellbeing.
• Holiday Allowance : Start with 20 days (plus the bank hols) entitlement that increases by one day each year (up to 33 days), with the option to buy additional holiday annually. Celebrate your special day off work every year with an extra day’s holiday because we believe birthdays are important.
• Pension Scheme : Plan for the future with our contributory pension scheme, helping you save for a secure retirement.

Your Impact and Responsibilities…

• Processing payroll for a large, multi‑site organisation (UK & Ireland), covering over 13,000 colleagues across various pay frequencies.
• Support diverse payroll processes across retail, distribution centres, and our Customer Support Centre.
• Input and maintain accurate payroll data, ensuring confidentiality and compliance with deadlines.
• Resolve colleague queries promptly and efficiently, collaborating with line managers for timely resolutions.
• Handling a range of payroll matters including statutory payments, absence, and auto‑enrolment.
• Supporting continuous improvements to simplify processes and enhance service delivery.

Skills and Knowledge…

• At least 2 years experience working with an managed service payroll provider for 3,000+ employees.
• Skilled in Excel (V‑lookups, pivot tables, formulas).
• Experience with ResourceLink or a similar HRIS / payroll system is desirable.
• Strong communication skills and a customer‑first mindset.
• A team‑focused, solutions‑driven approach and great attention to detail

Join Poundland and be part of a team dedicated to supporting and valuing our colleagues while driving business success. Apply now to make a meaningful impact in a dynamic and rewarding environment.

About us...

Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 650 stores and nearly 13,000 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings.

At Poundland & Dealz, we don't just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers.

Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. Our behaviours and the hard work, commitment and passion of our wonderful colleagues make it all possible.

We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do and keep us on track. They are Love our customers, Care for our colleagues, and Protect the Pounds and Euros. By living our behaviours every day, we've created a land that is fun, friendly, and full of surprises—a place where our people can truly be the best versions of themselves!