Payroll Administrator

Cardiff University; Cardiff; On-site; GBP 28,000 - 32,000; Full time

Job summary

A higher education institution in Cardiff is seeking a Payroll Assistant to work within the HR Service Centre. The role demands good knowledge of payroll processing and excellent administrative skills. The successful applicant will be the first point of contact for customer inquiries, ensuring effective resolutions in a fast-paced environment. Salary is between £28,031 - £31,236 per annum, and applications are accepted in Welsh or English.

Qualifications

• Good knowledge and experience of payroll processing and procedures.
• Excellent administrative skills.
• Experience of working in a fast-paced office environment.

Responsibilities

• Deliver professional responses to customers face-to-face, on the telephone, or electronically.
• Plan, prioritise and organise your own workload to meet deadlines.

Job description

Overview

Working within the HR Service Centre in the Payroll team, you will have good knowledge and experience of payroll processing and procedures together with excellent administrative skills and experience of working in a fast-paced office environment. You will be the first point of contact for our customers, whether face-to-face, on the telephone or electronically via a call logging system delivering a professional response to ensure a right first-time resolution. Volume is always high within the payroll section, so the ability to plan, prioritise and organise your own workload to meet a variety of deadlines is essential to helping us deliver a high-quality service, valued by our customers.

Details

This post is full time and open ended.

Salary: £28,031 - £31,236 per annum (Grade 4)

Closing date: Wednesday, 8 October 2025

Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.

Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.

Equality and Diversity

Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age.