Payments Technical Consultant – 12 month contract Remote in London

Octopus Computer Associates; England; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A technology consulting firm in the UK is seeking a Payments Technical Consultant for a 12-month remote contract. The role involves resolving troubleshooting issues related to card acceptance, serving as the main point of contact for customers, and managing multiple customer issues simultaneously. Ideal candidates will have a deep understanding of card payment processes and good communication skills.

Qualifications

• Fully understands the full card payment process.
• Technical experience and understanding in card schemes, particularly related to merchants and/or acquirers.
• Experience with EMV, card schemes, card acceptance, acquirers, acquiring, merchants, and related payments concepts.
• Good communication skills and ability to work in a remote environment.

Responsibilities

• Be the main point of contact with customers regarding acceptance issues.
• Investigate the cause of issues and drive their resolution.
• Focus on POS and Ecommerce acceptance; experience in these areas is preferred.
• Manage multiple customers and issues simultaneously.

Skills

Understanding card payment processes

Technical experience in card schemes

Experience with EMV

Good communication skills

Job description

Overview

Payments Technical Consultant – 12 month contract Remote

My client are looking for a payments consultant with technical experience and understanding in card schemes particularly with respect to merchants and/or acquirers. The role is focussed on resolving/troubleshooting and remediation with respect to card acceptance.

Responsibilities

• Be the main point of contact with customers with respect to acceptance issues, investigate the cause, and drive the resolution of issues.
• Focus on POS and Ecommerce acceptance; experience in these areas is preferred.
• Manage multiple customers and issues simultaneously, applying project management skills.

Qualifications

• Fully understands the full card payment process.
• Technical experience and understanding in card schemes, particularly related to merchants and/or acquirers.
• Experience with EMV, card schemes, card acceptance, acquirers, acquiring, merchants, and related payments concepts.
• Good communication skills and ability to work in a remote environment.

The role is working fully remotely.