Payments Client Services Analyst - Project Delivery

Adecco; Chester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking a Client Services Analyst to deliver exceptional client-facing solutions in cash management and treasury services. This role involves managing project delivery, stakeholder coordination, and providing technical support to clients. The ideal candidate will have proven experience in client-facing technical roles, strong knowledge of payment processing, and excellent project management skills. A fast-paced dynamic environment awaits where your contributions will directly impact client satisfaction.

Qualifications

• Proven experience in a client-facing technical integration role, preferably within cash management or treasury services.
• Strong understanding of payment processing, including EBICS, SWIFT, and various electronic payment formats.
• Familiarity with ISO20022 standards and proprietary financial file formats.
• Excellent project management skills with a track record of delivering projects on time and within scope.
• Strong communication and interpersonal skills to effectively liaise with clients and stakeholders.
• Ability to work independently and collaboratively in a fast-paced environment.

Responsibilities

• Lead the implementation of cash management solutions for EMEA GPS clients.
• Ensure successful project delivery, aligning with timelines.
• Collaborate with clients to establish implementation timelines.
• Assist clients with technical connectivity and file testing.
• Work with internal partners to expedite project resolutions.

Skills

Technical integration experience

Payment processing knowledge (EBICS, SWIFT)

Project management

Communication skills

Ability to work independently

Job description

A leading recruitment agency is seeking a Client Services Analyst to deliver exceptional client-facing solutions in cash management and treasury services. This role involves managing project delivery, stakeholder coordination, and providing technical support to clients. The ideal candidate will have proven experience in client-facing technical roles, strong knowledge of payment processing, and excellent project management skills. A fast-paced dynamic environment awaits where your contributions will directly impact client satisfaction.