Payment Lifecyle Manager Senior Associate

JPMorgan Chase & Co.; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global financial institution is seeking a Payment Lifecycle Manager Senior Associate to manage trading-related expenses. This role involves reviewing processes, documenting controls, and improving efficiencies. Ideal candidates will have experience in financial services, strong analytical skills, and proficiency in tools like Excel, Python, and Tableau. The position offers the chance to work collaboratively with global teams and contribute to effective payment processes.

Qualifications

• Experience within a banking organization or a similar financial services institution.
• Experience managing controls and documenting processes.
• Intermediate/Advanced analytical skills with proficiency in MS Office.
• Track record of business analysis and project management.
• Self-motivated with the ability to work with minimal supervision.

Responsibilities

• Review and document CCS Operating Models and procedures focusing on controls.
• Partner with stakeholders to identify control gaps.
• Document project progress and present to stakeholders.
• Seek opportunities to use AI to enhance processes.
• Identify areas of inefficiency for process improvements.

Skills

Analytical skills

Interpersonal skills

Communication skills

Business analysis

Project management

Education

Bachelor's Degree or equivalent

Tools

MS Office (Excel, PowerPoint, Project)

Alteryx

Python

Tableau

Job description

Exciting opportunity to join the Cost and Commission Services team and grow your career as a Payment Lifecycle Manager. As a Payments Lifecycle Manager Senior Associate in the Cost & Commission Services (CCS) group, you will be part of specialized individuals focused on managing J.P. Morgan's annual trading-related expenses, including commissions and receivables. You will be responsible for reviewing end-to-end processes, implementing robust controls, documentation and improving efficiency relating to the management of trading expenses. You will have the opportunity to work with global functions and stakeholders, using your influence to contribute to key areas of importance such as payment processes and controls, savings initiatives, reconciliations, cost accruals and allocations.

Responsibilities

• Review and document CCS Operating Models and procedures with a focus on controls
• Partner with CCS process owners and supporting stakeholders to identify control gaps and create plans to address areas of risk
• Create and manage a suite of documentation detailing CCS span of control
• Partner with Operations Risk & Control Management to ensure adherence to firm-wide guidelines
• Document project progress and present to global stakeholders
• Collate metrics to measure, mitigate, monitor and report risk
• Identify areas of inefficiency for process improvement and support the change management agenda
• Seek out opportunities to leverage AI to enhance and remove operational risk from processes
• Understand stakeholder requirements and create strategic & tactical solutions to solve the problem using automation & AI tools

Requirements

• Experience within a banking organization or a similar financial services institution
• Experience managing controls and documenting processes
• Intermediate / Advanced analytical skills with proficiency in MS Office (Excel, Power point, Projects)
• Track record of business analysis, project management and partner engagement skills
• Alteryx, Python and Tableau experience required
• Business Analyst skillset, with strong analytical, interpersonal, oral and written communication skills
• Skillful at evaluating and improving processes, synthesizing information to reach logical conclusions and documenting and presenting findings
• Self-motivation and ability to work with minimal supervision within a team structure
• Minimum Bachelor's Degree or equivalent required

Preferred Qualifications

• Audit experience desirable
• Experience with executing Transformation and/or Change Management initiatives beneficial
• Knowledge of the trade and execution cost lifecycle beneficial
• Knowledge of the software delivery lifecycle beneficial
• Knowledge of trading flows beneficial

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.