Patient Services Assistant

York and Scarborough Teaching Hospitals NHS Foundation Trust; Scarborough; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional healthcare provider in Scarborough is seeking a Patient Services Assistant to support healthcare staff in various ward processes. The ideal candidate will be dynamic, motivated, and enthusiastic, capable of assisting patients with meals and drinks. This role emphasizes inclusivity and offers various benefits, including a robust pension plan and flexible working arrangements.

Benefits

NHS Pension Scheme

27-33 days holiday

Employee Assistance Programme

Qualifications

• Direct role in supporting healthcare staff and facilitating ward processes.
• Ability to assist with feeding patients and administering drinks.
• Willingness to engage in diverse and inclusive practices.

Responsibilities

• Prepare bed spaces for admissions.
• Assist patients with menu completion.
• Support feeding patients and administering drinks.

Skills

Dynamic

Motivated

Enthusiastic

Job description

Overview

Are you looking for a new and exciting challenge? We have vacancies to join Surgical wards at York Teaching Hospitals NHS Foundation Trust. We are looking to recruit dynamic, motivated and enthusiastic individuals to work in an exciting new role, as a Patient Services Assistant (PSA).

The PSA has a direct role in working closely with the healthcare staff to facilitate a number of ward processes and tasks.

Responsibilities

• Prepare bed spaces for admissions.
• Assist patients with menu completion.
• Assist with feeding patients and administering patient drinks, amongst other tasks.

Values and Inclusion

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence. Our values inform our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase applications from different backgrounds. If there is anything we can do to make our application process more accessible, please contact: [e-mail].

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try to be supportive where we can. We encourage you to speak to the recruiting manager named within this advert to discuss requirements.

Additional Information

• Armed Forces Friendly Employer – Gold Award from the Defence Employer Recognition Scheme.
• DBS Checks – DBS charges may apply for standard/enhanced checks (volunteers and bank staff excluded). Details of charges and payment options are provided in the original advert.
• Use of Artificial Intelligence (AI) – selection processes may require acknowledgement of policy on AI use.
• Agile and Flexible Working – policy allows flexible working requests from day one for all posts.

For any internal discussions about the role, contact the Ward Sister.

What we offer

• Access to the NHS Pension Scheme with retirement benefits and support for dependants.
• 27 days holiday rising to 33 days (depending on NHS Trust service).
• Paid and unpaid leave options for emergency and planned leave.
• Employee Assistance Programme – confidential 24/7 support on personal, work, family and relationship issues.
• NHS Car Lease scheme and Cycle to Work scheme.
• Learning and development opportunities and staff discounts.
• Relocation package up to 30% of salary (capped at £18k) for hard-to-fill roles.

York and Scarborough Teaching Hospitals NHS Foundation Trust provides a comprehensive range of acute hospital and specialist healthcare services for approximately 800,000 people across the region, with sites and services across multiple locations.