Patient Pathway Coordinator

NHS; Harrogate; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare provider in Harrogate is seeking a Patient Pathway Coordinator to ensure high-quality outpatient services. Candidates must have strong communication skills and a good education level, alongside previous NHS experience. The role offers a salary ranging from £24,937 to £26,598 per annum pro rata and emphasizes a supportive workplace culture.

Benefits

Supportive culture

Employee Assistance Programme

Recognition Awards

Qualifications

• Ability to book outpatient appointments adequately.
• Experience in NHS settings is preferred.

Responsibilities

• Deliver an efficient, high quality outpatient service.
• Support patient care with attention to detail.
• Communicate effectively via telephone.

Skills

Communication skills

Attention to detail

Organizational skills

Education

Good standard of general education to GCSE level

Job description

Overview

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East. At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, HDFT could be the place for you!

Closing date: 07 October 2025

Responsibilities

We are looking for a Patient Pathway Coordinator who can help us deliver an efficient, high quality outpatient service across the Planned and Surgical Care Directorate. The post requires an efficient, caring and proactive individual with an appreciation and understanding of the confidential nature of the work. Applicants should be able to demonstrate accuracy and attention to detail, be excellent communicators with good telephone skills and have the ability to meet deadlines on a daily basis whilst maintaining a positive approach, and providing a quality service that supports our patient care.

About us

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.

At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, HDFT could be the place for you!

We offer colleagues

• A supportive culture so colleagues can bring their whole selves to work.
• Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
• Employee Support and wellbeing - we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.

Please note:

• Due to high levels of interest, posts may close early if we reach a sufficient number of applications
• Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
• Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
• All job offers are subject to satisfactory pre-employment checks.

Job responsibilities

Please see the attached Job Description and Person Specification. If you have any questions, please contact Vicky McDonald at [e-mail].

Person Specification

Qualifications

• oA good standard of general education to GCSE level (5 GCSE grade A*-C) or equivalent

Experience

• Previous experience of booking outpatient appointments
• NHS Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Harrogate and District NHS Foundation Trust

£24,937 to £26,598 per annum (pro rata)