Patient-Focused GP Receptionist & Front Desk

NHS; Leighton Buzzard; On-site; GBP 10,000 - 40,000; Part time

Job summary

A local healthcare provider in Leighton Buzzard is seeking a GP Receptionist to be the first point of contact for patients and visitors. The role includes greeting patients, managing phone calls, booking appointments, and processing prescription requests. The ideal candidate will possess excellent communication skills, attention to detail, and experience in a healthcare setting. Strong IT skills and a compassionate attitude are essential for ensuring a positive patient experience. This role is part-time with flexible working hours.

Qualifications

• Strong attention to detail and accuracy.
• Ability to work as part of a team and independently.
• Compassionate and patient-focused attitude.

Responsibilities

• Greet patients and visitors in a professional and friendly manner.
• Manage incoming telephone calls and book appointments.
• Process repeat prescription requests.
• Maintain confidentiality and comply with GDPR.

Skills

Excellent communication skills

Calm under pressure

Attention to detail

Good IT skills

Customer service experience

Tools

EMIS/SystmOne

Job description

A local healthcare provider in Leighton Buzzard is seeking a GP Receptionist to be the first point of contact for patients and visitors. The role includes greeting patients, managing phone calls, booking appointments, and processing prescription requests. The ideal candidate will possess excellent communication skills, attention to detail, and experience in a healthcare setting. Strong IT skills and a compassionate attitude are essential for ensuring a positive patient experience. This role is part-time with flexible working hours.