Patient-Focused GP Receptionist | Calm, Organized & Friendly

Towcester Medical Centre; Towcester; Hybrid; GBP 18,000 - 23,000; Full time

Job summary

A healthcare facility in England is seeking a Receptionist to join their friendly and supportive team. The role involves welcoming patients, managing appointments, and providing excellent patient care in a busy GP surgery. Candidates should possess strong communication skills and the ability to handle pressures calmly. Flexibility for extended hours is required, and prior public-facing experience is preferred. This role offers comprehensive training and the opportunity to make a meaningful difference to patients.

Benefits

Comprehensive training

Supportive team environment

Qualifications

• Experience of reception or public facing work is essential.
• Previous GP or healthcare experience is helpful but not essential.

Responsibilities

• Welcoming patients and visitors in a professional and friendly manner.
• Answering the telephone and booking appointments.
• Maintaining a tidy, welcoming reception area.

Skills

Excellent communication skills

Ability to remain calm under pressure

Good interpersonal skills

IT-literate

Education

Good standard of literacy

Good standard of numeracy

Tools

Emis clinical system

Job description

A healthcare facility in England is seeking a Receptionist to join their friendly and supportive team. The role involves welcoming patients, managing appointments, and providing excellent patient care in a busy GP surgery. Candidates should possess strong communication skills and the ability to handle pressures calmly. Flexibility for extended hours is required, and prior public-facing experience is preferred. This role offers comprehensive training and the opportunity to make a meaningful difference to patients.