Patient Flow Coordinator, Interventional Radiology

NHS; Coventry; On-site; GBP 27,000 - 31,000; Part time

Job summary

A leading healthcare provider in Coventry is seeking a part-time Patient Flow Coordinator within Interventional Radiology. The role involves providing administrative support, ensuring efficient patient flow, and facilitating communication within a multi-disciplinary team. Candidates should exhibit strong communication skills, a commitment to patient care, and the ability to manage sensitive situations. This position offers a competitive salary of £27,485 to £30,162 per year pro rata and is part of a dynamic healthcare environment.

Responsibilities

• Act as the first line point of contact for the daily workflow.
• Communicate effectively with wards and service users for patient preparation.
• Demonstrate excellent communication skills with patients and relatives.
• Understand and implement patient preparation guidance.
• Act on the instruction of the interventional radiologist.
• Contribute to effective teamwork.
• Greet patients and direct them to appropriate areas.
• Make and receive departmental telephone calls and emails.

Job description

Patient Flow Coordinator, Interventional Radiology

The closing date is 04 January 2026

An exciting opportunity has arisen within Interventional Radiology. To provide administrative and clerical support to the fluoroscopy & Interventional Radiology Suite, taking the responsibility for efficient flow of scheduled and emergency lists with the ultimate aim of effective and timely patient care.

Please be advised this vacancy is not eligible for sponsorship.

Closing Date: This job advert will close as soon as sufficient applications have been received.

Main duties of the job

To ensure the effective organisation of all patients under the care of our consultants in accordance with Local and National policy and targets.

To assist with the implementation and maintain an efficient office management system/procedures to enable the Department to optimise their standards of service.

Deal with all telephone calls, ensuring all calls are dealt with in a polite, pleasant and professional manner.

Maintain high quality standards by ensuring that the data entered onto Trust systems is accurate, complete and up to date. Systems include EPR Revenue Cycle, E-Referrals, Powerchart, Capman and Appointment book.

Interviews for this post will take place week commencing on 13/01/2026.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognisable as a Pathway to Excellence designated organisation.

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Job responsibilities

• Act as the first line point of contact for the daily workflow, enabling effective communication of information within the multi-disciplinary team.
• Communicate effectively with wards and service users to facilitate patient preparation for treatment and to enable timely transfer to and from the interventional suite.
• Demonstrate excellent communication skills when dealing with patients, relatives and members of the multi-disciplinary team utilising sensitivity, empathy and ability to manage conflict.
• Understand and implement trust and departmental patient preparation guidance as appropriate to the treatment or examination required, following clinical instruction and advice given in the Radiology information system (Soliton) notes.
• Act on the instruction of the operating interventional radiologist and the clinical team.
• Actively contribute to effective teamwork.
• Greet all patients, relatives and visitors to the Fluoroscopy & Interventional Radiology Suite and direct them to the appropriate area for examination or treatment.
• Make and receive departmental telephone calls and emails courteously dealing with enquiries and directing queries where appropriate.

For further details of the role please see the attached job description.

Person Specification

Qualifications

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Experience

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Knowledge

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Skills

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Commitment to Trust Values and Behaviours

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Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospital Coventry and Warwickshire

£27,485 to £30,162 a year per annum pro rata

Contract

Permanent

Working pattern

Part‑time

Reference number

218-AC-B4-7698727

Job locations

University Hospital Coventry and Warwickshire