Patient Care Receptionist – GP Practice (Part-Time)

Kingston GP Chambers; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local healthcare provider in Greater London is seeking a dedicated part-time receptionist to facilitate patient access and support healthcare professionals. The ideal candidate will possess strong interpersonal and organizational skills, along with experience using EMIS. Responsibilities include managing patient inquiries, scheduling appointments, and maintaining a welcoming environment. This role requires covering Tuesday and Wednesday mornings, with a total of 24-35 hours per week offered in a supportive practice environment that values patient care.

Responsibilities

• Greeting and booking patients for surgeries and clinics.
• Dealing with patient inquiries efficiently and courteously.
• Taking and processing telephone messages.
• Making appointments on EMIS.
• Restoring the telephone service in the morning.
• Acting as liaison with Doctors/Nurses.
• Pulling and filing medical records as necessary.
• Processing repeat prescriptions.
• Taking home visit requests.
• Advising patients of relevant charges for private services.
• Receiving specimens while following Health & Safety policy.

Skills

Teamwork

Interpersonal skills

Organisational skills

EMIS usage

Education

Good standard of education

NVQ level 3 in Health and Social Care

Care Certificate

Job description

A local healthcare provider in Greater London is seeking a dedicated part-time receptionist to facilitate patient access and support healthcare professionals. The ideal candidate will possess strong interpersonal and organizational skills, along with experience using EMIS. Responsibilities include managing patient inquiries, scheduling appointments, and maintaining a welcoming environment. This role requires covering Tuesday and Wednesday mornings, with a total of 24-35 hours per week offered in a supportive practice environment that values patient care.