Patient Care Co-Ordinator - Reception

NHS; Lincoln; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local healthcare practice in Lincoln is seeking a part-time team member to join their thriving clinic. Responsibilities include managing appointments, processing requests, and ensuring the security of the premises. The ideal candidate will possess GCSEs in English and Maths, demonstrate excellent communication skills, and be a flexible multi-tasker. This permanent position offers a competitive hourly rate of £12.31. Join a friendly team dedicated to providing top-quality care for patients.

Responsibilities

• Opening up/locking-up of practice premises and maintaining security.
• Maintaining and monitoring the practice appointments system.
• Processing personal and telephone requests for appointments.
• Processing and distributing incoming (and outgoing) mail.
• Taking messages and passing on information.

Skills

Flexibility

Ability to work weekends and evenings

Multi-tasker

Excellent communication Skills

Computer Literate

Education

GCSE grade C or above in English and Maths or equivalent

Job description

Job Summary

Do you want to join a thriving practice in Lincoln who has recently moved to new purpose built premises.

Then look no further!

Responsibilities

• Opening up/locking-up of practice premises and maintaining security in accordance with Practice protocols
• Maintaining and monitoring the practice appointments system
• Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
• Processing and distributing incoming (and outgoing) mail
• Taking messages and passing on informationstuff"

About Us

We are a friendly practice committed to providing the best possible care for our 6800 patients. Our team consists of 4 GP's 1 Experienced ACP, a Practice Nurse, Nursing Associate and 2 HCA's, along with our Practice Manager and Administrative Team.

We work as a team with an informal, friendly atmosphere, sharing the workload and helping to keep each other sane in these trying times. A sense of humour is desirable (but not essential).

Details

Date posted: 12 January 2026

Pay scheme: Other

Salary: £12.31 an hour

Contract: Permanent

Working pattern: Part-time

Reference number: A1819-26-0000

Location

Glebe Park Medical Practice

Outer Circle Road

Lincoln

LN2 4WA

Person Specification

Qualifications (Essential)

• GCSE grade C or above in English and Maths or equivalent

Experience (Essential)

• Ability to work as part of a team

Desirable

• Previous experience of working in a GP Practice.

Skills (Essential)

• Flexibility
• Ability to work weekends and evenings if needed
• Multi-tasker
• Excellent communication Skills
• Computer Literate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer Details

Employer name: Glebe Park Surgery

Address:

Glebe Park Medical Practice

Outer Circle Road

Lincoln

LN2 4WA

Employer's website: https://glebeparksurgery.co.uk/